The Humanitarian Response Manager/ FO (ERM/FO) will provide management oversight to the Humanitarian Project Team Leaders and coordinate with the FO Program Operations Manager in the day-to-day management of all FO humanitarian projects within the respective geographical area of responsibility to ensure the efficient and timely implementation of quality project interventions. The key responsibility is to provide overall leadership and coordination of the implementation of activities and ensure operational efficiency and effectiveness and program quality.

 Responsibilities  

Job Responsibility #1: Staff Management (20%)

• Support the Humanitarian Team Leaders and project officers in the FO to effectively undertake their roles and responsibilities
• Complete all CARE performance management activities including: performance planning, monitoring, and semiannual and annual performance appraisals
• Collaborate with the senior program operations manager and Human Resources (HR) to take appropriate personnel actions to address problems
• In coordination with HO, identify staff capacity requirements and follow up plans to ensure appropriate support is provided
• Properly implement conflict resolution mechanisms and ensure that grievance and whistle-blowing mechanisms are functional and fairly administered as per CARE policy                                              

Job Responsibility #2: Program Quality Assurance (20%) 

• Ensure that projects employ appropriate programmatic approaches based on project EPMTs, M&E frameworks and CARE’s programing principles and relevant guidelines
• Identify technical assistance requirements and work with the humanitarian program managers to ensure projects receive the technical support the require
• Support project team leaders to utilize appropriate management tools in order to achieve intended impact
• Collaborate with the LDM Advisor to ensure timely and effective monitoring and evaluation of project activities and the availability of accurate and reliable project information
• Promote synergy with CARE Ethiopia long-term development interventions being implemented in the same FO
• Collaborate with the commodity manager and other commodity team members to ensure commodity management practices are in compliance with donor and CARE guidelines            

Job Responsibility #3: Program Implementation, Compliance and Technical Support (15%)

•  Guide and support Project Team Leaders to ensure the implementation of planned project activities per the proposal and in accordance with donor and CARE rules and regulations through monthly reviews of both financial and activity reports against work plans
• Establish/strengthen systems to monitor the implementation of project activities as outlined in the detailed implementation plans (DIP) and CO Annual Operating Plans (AOP) e.g. conducting monthly field trips, and undertake periodic reviews to follow up on the status of implementation
• Support project team leaders in the timely identification of implementation challenges and their resolutions with appropriate strategies
• Collaborate with the Field Office Operations departments (procurement, human resources, finance, and administration) to facilitate efficient and quality support to projects as well as the timely resolution of challenges and identify when additional or specific support is required from HO
• Collaborate with technical and operational teams to ensure that organizational core values, policies, procedures and program approaches are understood and adhered to by staff in implementing project activities
• Coordinate with the commodity manager to facilitate the timely and appropriate distribution of commodities per donor regulations e.g. ensuring the development and use of commodity distribution plans
• In consultation with the FO Program Operations Manager, support the project team leaders in fully involving the key stakeholders, especially community members and government partners in the entire project cycle
• Maintain ongoing communication with cooperating agencies and implementing partners on project progress, fund utilization and challenges
• Support the implementation of audit recommendations related to humanitarian projects
• Ensure compliance with all CARE policies and procedures (including all CI members and CARE Ethiopia) and donor rules and regulations
• Collaborate with the Humanitarian Unit Finance Manager and other finance staff based in the FO to ensure compliance by all cooperating agencies to sub-grant agreements with CARE Ethiopia

Job Responsibility #4: Financial Management (15%)

• In collaboration with the finance staff, facilitate appropriate budget management and utilization in compliance with donor and CARE rules and regulations
• Strengthen/establish systems to support project team leaders and implementing partners/cooperating agencies in managing and utilizing budgets per the proposal and in accordance with donor and CARE rules and regulations
• Support project team leaders to appropriately revise budgets as required
• Monitor burn rates and ensure project team leaders and implementing partners employ timely and appropriate corrective action to address low/high burn rates
• Collaborate with FO-based finance staff as well as the Addis-based Finance Manager for timely financial reports, budget preparation and planning
• Assist in the preparation of new project/program budget

Job Responsibility #5 Reflective Practice and Learning (10%)

• In collaboration with the humanitarian LDM Manger, facilitate reflective practice and learning at all levels to improve program performance
• Support the project team leaders and implementing partners in identifying, documenting, replicating and disseminating best practices and/or lessons learnt to improve project performance
• Promote peer review processes with other CARE Ethiopia development projects
• Collaborate with the LDM Manager and HPMs to assess current challenges in humanitarian projects and ensure that lessons learned are documented and fed into forward design and planning processes  
• Ensure that reports are prepared and submitted to concerned parties, donors, counterparts and CARE members on time and meet quality standard

Job Responsibility #6 Reporting and Documentation (10%)

• Coordinate with Project Team Leaders for preparation of project reports and documents per donor and/or CARE reporting schedules and formats
• Facilitate the timely and quality submission of field reports to Head Office

Job Responsibility #7 Networking and Representation (5%)

•  Attend zonal level sectoral coordination meetings led by OCHA and government

Job Responsibility #8: Other (5%)

• Perform other duties as assigned

 GENDER EQUALITY AND PSHEA

• Understanding and demonstrated commitment to the importance of gender, youth and social inclusion issues.
• Demonstrated commitment to principles of Gender Equity, Diversity, Inclusion and PSEAH (safeguarding), as evidenced in previous positions / programming.

PROBLEM SOLVING (Thinking Environment)

• The level of problem solving this position will face is level number two. What has to be done and how to do it are clearly defined, and the incumbent will face identical or similar problems on a regular basis. 

Job Requirements

QUALIFICATIONS (KNOW HOW)

EDUCATION/TRAINING AND EXPERIENCE

 Education

• Bachelor's or Master's Degree in Disaster Management or International Development or related field of study

 Experience

•  5 years of relevant experience with the first degree, 4 years of relevant experience plus post graduate degree in emergency programming, disaster management, rural livelihood programs, food security interventions, WASH, and/or nutrition, and program management
• At least 1 year of management experience
• NGO experience is a plus

Skills Required

• Project management experience
• Proposal and report writing skills
• Excellent representational skills
• Fluent spoken and written English
• Excellent communication and interpersonal skills
• Proven management skills

COMPETENCIES

• Respect, accountability, courage, excellence, analytical ability, initiating action, interpersonal skills, developing teams, decision making, information monitoring, facilitating change, proactive problem solving, planning, organizing and communicating with impact.

How to Apply

CARE Ethiopia is committed to preventing all unwanted behavior at work. This includes sexual harassment, exploitation and abuse, and child abuse. We expect everyone who works for us to share this commitment by understanding and working within the CARE Safeguarding Policy and related framework. CARE Ethiopia has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners.

CARE Ethiopia reserves the right to seek information from job applicants’ current and/or previous employers about incidents of sexual exploitation, sexual abuse and/or sexual harassment the applicant may have been found guilty to have committed or about which an investigation was in the process of being carried out at the time of the termination of the applicant’s employment with that employer.

By submitting the application, the job applicant confirms that s/he has no objection to CARE Ethiopia requesting the information specified above. All offers of employment will be subject to satisfactory references and appropriate screening checks.

 If you are interested to be part of our dynamic team, exciting work environment and contribute to CARE Ethiopia’s mission and vision, please send your CV (not more than 3 pages) and cover letter (not more than one page) through Ethio Jobs 

Only short-listed candidates will be contacted.

Passionate and dedicated candidates who meet the requirement are strongly encouraged to apply, especially women!

CARE seeks to improve the lives of the most marginalized, particularly women and girls. Our diversity is our strength. We encourage people from all backgrounds and experiences to apply.