About ZOA

ZOA works with committed and motivated staff in serving millions of people affected by poverty, disaster, injustice and conflicts. Through the efforts of our dedicated staff, we are able to bring Signs of Hope and to support people who suffer due to armed conflict or natural disasters by helping them to rebuild their livelihoods.

We value our employees and offer a wide range of benefits to meet the specific needs of our staff and their families. However, ZOA has a zero tolerance towards violation of safeguarding policies like Child Protection & Protection from Sexual Exploitation and Abuses.

Because ZOA highly values Integrity, we also expect all colleagues to sign up for and adhere to our Code of Conduct. As part of its recruitment process, ZOA carries out rigorous background and reference checks for all candidates, which will include checking government sanction lists and possibly criminal records. As ZOA also participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a written questionnaire, the “Statement of Conduct”, which will be sent to past employers regarding Misconduct (such as sexual exploitation, abuse or harassment). This Statement of Conduct adopts the definitions used in the Scheme. The provision of references by ZOA will be subject to the Scheme as well.

Purpose

ZOA is looking for a Cash & Information Management Coordinator who will contribute to improving the quality of ZOA Ethiopia’s Cash & Voucher Assistance projects, particularly on information management, and take a lead in coordinating and facilitating a cash innovation project in Addis Ababa, Ethiopia (with short-term field visits). The responsibilities of the Cash & Information Management Coordinator includes:

• Provide technical support to project teams to advise and implement cash information management in cash and voucher assistance projects for all programs in Ethiopia
• Contribute to the success of the innovation and digital cash platform on country and global level

The position will report to the Manager of Program Quality with technical support requirement to all Area Program team, the incumbent will work closely with the global CVA Expert and other consortium partners Dutch Red Cross, Dorcas and other local partners. 

Tasks and responsibilities

• Contribute to the realization of an innovative cash project in which ZOA works together with several humanitarian organizations
• Provide technical support on CVA, in particular related to information management, to project teams in the field
• Provide technical support to the quality implementation of an innovative cash project in Addis Ababa using the digital 121 platform
• Manage the data processes of this project: design, implementation, analysis and reporting of ‘cash’ data (e.g. registration, PDM, accountability)
• Contribute to the development and implementation of an organizational roadmap/SOPs to address obstacles to scaling CVA in Ethiopia
• Contribute to the development and use of the Cash Project Design Wizard on how to develop a quality CVA project
• Facilitate Cash Information Management training(s) for the project team(s) and partners
• Contribute to the use of innovative cash tools (121 tools) in cash projects
• Co-write a case study regarding organizational obstacles to scaling CVA
• Coordinate with other project teams (national) and consortium partners (global)
• Ensure the delivery of timely and accurate reports to the program manager and global CVA expert
• Contribute to developing innovation funding proposals

Job Requirements

Knowledge and Experience

• Has a Bachelor (BA) or MA Degree from a recognized university in Business Management, Accounting & Finance, Economics and related fields
• At least 5 years proven work experience in humanitarian organization(s) in CVA programming preferably with refugee related programs, or project management in relief and recovery programs. Experience in coordinating a consortium or Multi-agency programs is an added value.
• Extensive work experience in information management, digital payment system, data management and system administration, data analysis & MEAL.
• Field experience in CVA programming, preferably working with digital tools and platforms.
• Experience working with an international (remote) team.
• Excellent verbal and written communication skills in English
• Advanced certification in Cash and Vouchers Programming is a plus

Skills

• CVA project management skills
• Planning and organizing skills
• Analytical skills
• Digital and information management skills
• Collaboration skills
• Organizational sensitivity

Attitude

• Innovative mindset
• Flexibility and adaptability
• Interpersonal and cross-cultural sensitivity
• Able to work under pressure and meet deadlines
• Inspired by digitalization, implementing innovations and continuous learning

VALUES:

Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving results in line with ZOA core values.
• Honest and reliable

Collaboration:

• Builds and maintains effective relationships, with own team, colleagues, members, donors and partners.
• Values diversity, sees it as a source of competitive strength.
• Approachable, good listener, easy to talk to.
• Respect advises and follow instructions given by the line supervisor
• Respect line of hierarchy to the best interest

Creativity:

• Develops and encourages new and innovative solutions.
• Willing to take calculated risks.

Integrity:

•  Honest, encourages openness and transparency.
• Always acts in the best interests of ZOA Safeguarding policies (Child Protection, PSEA)

How to Apply

If you are interested in this position, please apply via ethiojobs.net by sending your CV and a motivation letter indicating your suitability for this position to before the due date

Please provide at least 3 references related to your previous employment listed in your CV or motivation letter. 

Only selected candidates will be contacted and invited to participate in the process of recruitment. It is our aim to inform candidates of their status in the recruitment process within 4 weeks after the vacancy has closed. A written test will be part of the recruitment procedure. Documents that do not match the profile above will not be considered. Internal candidates will have priority, in case of similar results. Also we reserve the right to stop accepting applications before the end date if we find a suitable candidate.