Job Expired

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Product Specialist Roaming

Safaricom Telecommunications Ethiopia PLC

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Business

Business Administration

Addis Ababa

2 years

Position

2021-09-14

to

2021-09-21

Required Skills
Required skills have not yet been specified for this position this job
Fields of study
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Full Time

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Job Description

Job Description

About Us

Safaricom Telecommunications Ethiopia Plc is a company supporting Ethiopia’s digital transformation. As a member of the Vodacom family, we have a wealth of experience connecting over 334 million people globally and over 180 million people in Africa across our network. We look forward to partnering with Ethiopians as we build a new network in Ethiopia.

We are setting the groundwork in readiness for the launch of our services next year and are looking to work with purpose-led teams that put the community at the heart of service.

Safaricom Ethiopia is offering a wide range of careers, whether you’re looking to join our technology, commercial or corporate teams. If you would like a challenge and the promise of a digital future for the people of Ethiopia, we are looking for you. 

Detailed Description

Reporting to the Roaming and International Product Lead, the position holder’s role will be to develop and manage their portfolio’s overall products and solution sets, product pricing, commercialize new products, product development and product management within the Consumer Products and Services department. 

JOB RESPONSIBILITIES

  • Collaborate with segment marketing, wholesale team, Hubbing provider to create new roaming products and enhance products from customer insights together with managing the commercial delivery and launch of Roaming, International calling & SMS.
  • Be accountable for collating segment insights to maintain high technological and market value level in comparison to world leading International & Roaming services offering.
  • Leveraging on roaming footprint & international as foothold in attracting and growing Mid to High value segments.
  • Develop new roaming campaigns & tariffs to grow the portfolio’s customer base and service revenue & carry out all necessary studies, analyses and cost calculations with aim of minimizing the cost of international products and services to improve margins.
  • Coordinate the roaming function to put in place a reliable support system with clear processes and procedures and tools for measuring international roaming performance.
  • Define the business case for roaming agreements and deals to ensure the benefits of the negotiated IOTs and signed roaming agreements, passing down the benefit to retail customers.
  • Proactively make advance base customer analysis and get a new point of view to catch new opportunities, roaming trends & roadmap for new Roaming Valued Added Services (VAS)

Job Requirements

Qualifications

  • Bachelor's Degree or Diploma in a business or related technical discipline
  • A minimum of 2 years proven track record in Product Development, Product Management.
  • Extensive knowledge & a track record in handling roaming, International voice & SMS matters
  • Team player with excellent influencing skills and high level of innovation, self-drive and energy
  • Problem solving and decision-making skills with customer first focus
  • Multi-task management
  • Ability to project manage cross functional teams

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on Ethiojobs.net 

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