About Us

Safaricom Telecommunications Ethiopia Plc is a company supporting Ethiopia’s digital transformation. As a member of the Vodacom family, we have a wealth of experience connecting over 334 million people globally and over 180 million people in Africa across our network. We look forward to partnering with Ethiopians as we build a new network in Ethiopia.

We are setting the groundwork in readiness for the launch of our services next year and are looking to work with purpose-led teams that put the community at the heart of service.

Safaricom Ethiopia is offering a wide range of careers, whether you’re looking to join our technology, commercial or corporate teams. If you would like a challenge and the promise of a digital future for the people of Ethiopia, we are looking for you. 

We are pleased to announce the following vacancy for Travel and Relocations Services Manager within HR Function in Ethiopia. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to the Property and Facilities Lead, the role holder will be responsible for:

Managing end to end travel services for both local and international travelers including transfers, accommodation, MICE, training and related travel platforms

Manage end to end domestic and international re-locations services for staff, consultants, secondees and expats including utility management and related Policies, Processes and Procedures and SLAs compliance, Stakeholder’s liaison, Supplier performance evaluations, Budget and Reporting.

Job Responsibilities

• Manage and maintain highest quality of travel services through travel partners and travel booking platforms for local and international travelers
• Manage end to end domestic re-locations of staff in the office and home
• Manage end to end international re-locations for all staff members including expats, assignees and Consultants
• Manage both domestic and international re-locations and logistics vendors including the removals
• Ensure all property and items of relocating staff are fully identified, insured and secured during re-locations
• Liaise with HR, on-boarding and security teams prior, during and after relocating a client
• Customer relations and concierge services for the relocating staff in line with the domestic and international re-locations policy and Total reward policy
• Liaise with various stakeholders with facilities maintenance engineers, security hospitality and technology teams while supporting a residential/housing acquisition and settlement
• Establishes, implements, and maintains policies and practices for assisting employees and their families as they relocate.
• Works to minimize relocation costs and disruption of work for the employee and the organization.
• Approves relocation budgets and plans and the disbursement of funds.
• Prepare weekly, monthly and annual reports

Job Requirements

• Bachelor's degree or diploma Travel or Logistics, fleet management or a business-related course from an accredited college or university
• At least 3 years’ experience working in a similar position within customer relations, concierge, travel services, domestic or international relocations and inbound and outbound logistics
• Innovative and creative abilities
• A valid driving license
• Presentation and Conceptual skills are essential
• Good communications, interpersonal and listening skills
• A ‘Can Do’ attitude to drive results and get the job done on time and to the customers’ satisfaction
• Proficiency in Microsoft Office and any other software relevant to Relocation Services Management
• Applies Health& Safety policy, structures and systems to ensure the business delivers a safe working environment

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on Ethiojobs.net