Ericsson

Position: Customer Project Manager

Job Time: Full-Time

Job Type: Permanent

Place of Work: Addis Ababa, Ethiopia

Posted date: 21 minutes ago

Application Deadline: Oct, 8/2021 (7 days left)

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins. 

Our Exciting Opportunity

We are looking for a Customer Project Manager (CPM) in Ethiopia who will lead assigned customer projects in the Digital Services (DGS) OSS Core & Cloud domain securing that project goal are met; customer’s expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the contract. 

You will

• Establish the project plan baseline: define project scope, secure the vital resources and plans & supervise all activities
• Drive project execution: track project activities, supervise and handle changes, conflicts, and critical issues
• Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events
• Handle project finance: ensure financial system monitoring
• Develop the business: participate in contract preparation and pre-sales meeting
• Develop the CPM field: simplify processes, methods, and tools with creative ideas
• Mentor the project team and support their professional growth
• Secure delivery compliance to both contractual and business case requirements
• Actively seek to improve top and bottom lines, managing project finances and by identifying and driving add-on-sales opportunities
• Drive improvement activities related to risk assessments and risk management
• Work closely with the account team during presales, responsible for contract execution strategy, cost estimations, time & resource planning

To be successful in the role you must have

• Education: Bachelor's or Master's of Science in Engineering, Computer Science or equivalent
• Min years of experience: More than 7 years in ICT sector project management
• Proven experience of several years in project manager role; or equivalent leadership role
• Domain experience: OCC (OSS, Telecom Core & Cloud) and knowledge of BSS (Business Support Systems)
• Certification: PMI© project manager certification (PMP) or equivalent
• Proven problem-solving skills and good written & spoken communication
• Customer-focused and desire understand business and customer needs
• Professional attitude with solid ability to prioritize, manage time and deliver results
• Good team player with high interpersonal skills
• Product Knowledge: IMS, Cloud NFVi, UDM, CS & PS Core, Cloud Orchestration, OSS Network Management
• Financial Acumen & Analysis Skills
• Customer and Market Insight
• Strong Communication & Presentation Skill

You should also have:

• Project management skills acquired through training, project management experience, or other experience of using project management methods.
• Experiences related to project management methodologies, techniques, and tools.
• Professional competence is related to the project type and the nature of the project outcome.
• Experience of working within the Telecom/IS/IT industry!
• Experience working with multi-national global decentralized organizations with the ability to establish a good working climate in a virtual environment using phone, mail, and collaboration tools as communication vehicles!
• Experience/knowledge in Ericsson Business Process (EBP) IT Process, ITIL, eTOM.

What´s in it for you?

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless. 

What happens once you apply?

To prepare yourself for the next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process

 Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact-based decisions are important, and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, Indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state, and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

Primary country and city: Ethiopia (ET) || || Addis Ababa || [[mfield2]]

Req ID: 591302

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak-up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies

How to apply

Interested applicants should click here to apply