Job Expired
IT Intern
Unilever
ICT
Computer Science and Information Technology
Addis Ababa
0 years
Position
2021-10-06
to
2021-10-08
Internship
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Job Description
The main purpose of the IT Intern role is to support the IT analyst who act as a representative for the whole of IT, including the IT Service lines, Global functional Business partnering and Innovation, with the geography business teams.
Job Responsibilities
- Support the users with hardware, software, and systems issues
- Assist with troubleshooting issues and provide technical support and channels for resolution
- Organize and maintain IT resources by handling the IT Request Management fulfilment.
- Provide IT support in areas such as cybersecurity, mobile management (maintaining the database of mobiles and keeping it up to date)
- User education on best IT practices (Request Management, Incident Management)
- Develop and provide user training for basic hardware and software use.
- User support on Unilever best practices and standards
- Vendor partnering – Ethiotele, Gigabytes, etc
- Warm hands support on networking, servers, etc
- Support optimization and standardization of IT processes.
- Work closely with WPSs, HR, Security, Comms in areas which require IT expertise
- Carry out other duties as assigned
Job Requirements
- Bachelor’s degree in IT/ Information Systems or related field.
- Communication and interpersonal skills, both written and verbal
- Knowledge of Computer Networking, Hardware and Software support
- Client focused and support orientated
How to Apply
Applicants who fulfill the above criteria can submit their application letter and CV before the application deadline to besufekad.debalke@unilever.com
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