Job Expired
Information Technology Supervisor
Hilton Addis Ababa
ICT
Computer Science and Information Technology
Addis Ababa
3 years
Position
2021-10-22
to
2021-10-27
Full Time
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Job Description
As an IT Supervisor, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards:
Specifically You will must perform the following tasks to the highest standards:
- Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages
- Record all issues that arise and advise the IT Manager of any issues that need further attention
- Recommend system improvements to the IT Manager
- Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements
- Ensure Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service,
- Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
Job Requirements
- BSc Degree in Computer Science or related fields of study
- Min of Three Years Previous IT experience, preferably in the hotel, leisure, and/service sector
- Excellent organizational and interpersonal skills
- Current technical skills and knowledge of technology
- Experience of all Microsoft systems, hotel applications, such as Fidelio and Micros, preferred
- Knowledge of the hotel property management systems
- Experience in the Industry
How to Apply
All interested and qualified applicants may send updated CV, a cover letter and credentials via: CLICK HERE Or can submit in person to the office of Director Human Resource Management. For Further information contact Tel. 0115170000
Only short listed applicants will be contacted.
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