The purpose of this job is to serve customers and ensuring customer satisfaction with full effort and maximum care; to manage the overall cash activities of the branch/unit as per the cash policy and procedure of the Bank; supervise the provision of efficient, consistent and customer-focused services by customer service officers as per the Bank’s standard.

Job Requirement

Educational Qualification Required:

• BA Degree in Banking and Finance, Accounting, Management, Business Administration or related fields

Minimum Work Experience

• 4 years of relevant experience of which 2 years as an Officer or in equivalent Positions.

Additional Skills:

• Basic Computer Application Skills
• Communication skills
• Industry Specific skills (Product and Service)
• Emotional Intelligence
• Data Analysis and presentation skills
• Strategic thinking and strategic planning skills etc.

Location: For the soon to be open Hosana and Arbaminch Banking Centers

How to Apply

In person at Zemen Bank Human Resource Department Office, located at Bole area, besides Alem Cinema or mail through: P.O. Box 1212 Addis Ababa. For additional information contact Tel. 0115575870 / 0115575166 / 0115574462 within ten working days from the date of this announcement.

NB: Interested Applicants should bring non-returnable updated CV & copies of relevant credentials. Only shortlisted candidates will be contacted.