Scope and Purpose:

• Site support and maintenance of Banknote Destruction Systems, Banknote Processing Machines and other auxiliary equipment.
• Ensure high service quality; build up a strong link to customer's operational staff based on technical excellence and reliability.

Responsibilities:

•  Site support including monitoring, maintaining and responding in timely manner to service
• issues and requests in customer’s site.
• Preventive maintenance, corrective maintenance, troubleshooting and repair of the systems.
• Routine maintenance, checks and fine tuning of the systems as required.
• Timely escalation of the risks and issues found at site as per the escalation procedure.
• Ensure telephone support, as required, to resolve the issues.
• Other duties as required and instructed by the team leader.
• Ensure customer satisfaction.

 Job Type: Full time – 40 hrs./wk.

Job Requirements

Skills:

• Engineering degree or similar education
• 3 to 5 years of experience in field service of high tech electromechanical and hydraulic systems
• Knowledge of engineering drawings and specifications
• Good communication skills
• Ability to work in teams with flexibility
• Proficient in MS Office Applications (Word, PowerPoint, Excel)
• Fluency in written and spoken English

How to Apply

Your application Must be submitted ONLY via samuel@mmcytech.com , and the email subject must say– "Filed service Engineer " and "your Name."

On the email body, you should mention the following :-

• Your Name
• Telephone number
• Years of experience
• Current Employer and position

NB: Late or incomplete applications will not be considered. The application must be submitted before and/or on November 12 , 2021, 5:00 PM Ethiopian local time.