UNHCR

Position: Receptionist

Job Time: Full-Time

Job Type: Contract

Place of Work: Assosa, Ethiopia

Posted date: 1 minute ago

Application Deadline: Nov, 25/2021 (12 days left)

Eligible Applicants

• This position is advertised open to internal and external applicants.

Duties and Qualifications

Description of Responsibilities

Under the direct supervision of the Associate Field Officer, the staff member will provide functional and administrative support to the One-Stop-Shop (OSS) in the refugee camp and to the Tsore field unit. He/She will have the following duties and responsibilities:

• Provide quality, timely and effective administrative and functional support to persons of concern (POC). S/he may liaise externally with partners on correspondence and/or protection issues as guided by the supervisor
• Facilitates the involvement of POC in making decisions that affect them. To achieve this, the incumbent will need to build and maintain an effective interface with communities of concern, partners and colleagues.
• Provide reception for refugees and asylum seekers; refer them to the correct desks within the OSS; assist them in obtaining documentation.
• Respond to queries from asylum seekers and refugees regarding UNHCR¿s registration procedures and their rights and entitlements.
• Assist the senior registration assistant in maintaining accurate and up-to-date records and data related to registration cases
• Conduct systematic scanning/digitization of new applications/requests and assist the protection team in the digital filing
• Provide support to Tsore operation, by undertaking administrative, protection or any other activity assigned by the supervisor.

Essential Minimum Qualification and Experience

Education

• 1 year relevant experience with High School Diploma; or Bachelor or equivalent degree. 

Work Experience

• Minimum of one year of previous experience preferably in the area of Protection,
• Previous experience of working with refugees.
• Team player and flexibility.
• Fluency in English (Oral and Written);

Computer skills: Microsoft Word, Power point and Excel.

Desirable Qualifications and Competencies:

• Excellent communication (Verbal and written) skills.
• Training and capacity-building skills in the area of international refugee protection.
• Ability to work under pressure in sensitive security and political environment;
• Excellent analytic skills.

Language Requirements

• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe and empowered to perform their duties. This includes demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seek guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates

Position Competencies

• Competencies as defined in Job Profile

Additional Information

Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, traveling, processing, training or any other fees).

An eliminatory or complementary written test for shortlisted candidates may be conducted which will be followed by a competency-based interview.

Female Candidates are encouraged to apply.

Only Shortlisted candidates will be contacted.

Applicants must be nationals of and be locally recruited within the country of their employment.

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