About ZOA

ZOA works with committed and motivated staff in serving millions of people affected by poverty, disaster, injustice and conflicts. Through the efforts of our dedicated staff, we are able to bring Signs of Hope and to support people who suffer due to armed conflict or natural disasters by helping them to rebuild their livelihoods.

We value our employees and offer a wide range of benefits to meet the specific needs of our staff and their families. However, ZOA has a zero tolerance towards violation of safeguarding policies like Child Protection & Protection from Sexual Exploitation and Abuses.

Because ZOA highly values Integrity, we also expect all colleagues to sign up for and adhere to our Code of Conduct. As part of its recruitment process, ZOA carries out rigorous background and reference checks for all candidates, which will include checking government sanction lists and possibly criminal records. As ZOA also participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a written questionnaire, the “Statement of Conduct”, which will be sent to past employers regarding Misconduct (such as sexual exploitation, abuse or harassment). This Statement of Conduct adopts the definitions used in the Scheme. The provision of references by ZOA will be subject to the Scheme as well.

Purpose

ZOA is looking for a Cash and livelihoods officer who will be responsible for the implementation of an cash and information management project in Addis Ababa, Ethiopia. The Cash and livelihood officer will be responsible for identifying priority needs, target beneficiaries, establishing relationships with local government, conduct registration of complaints, facilitate and follow up of proper distribution and documentation of cash payments to beneficiaries.

The position will report to the Urban project officer and will work closely with the Cash and information management coordinator to contribute to the success of the innovation and digital cash platform in Addis Ababa. 

ESSENTIAL RESPONSIBILITIES AND DUTIES:

• Carryout beneficiary identification, selection and independent or joint verification as per jointly set criteria to ensure impartiality, in coordination with project team members, local authorities and communities;
• Ensuring that cash assistance is delivered to targeted beneficiaries as per predetermined targeting criteria;
• Actively and intensively train and coach targeted beneficiaries in the areas of life skill and business (entrepreneurial) skills;
• Establish and maintain transparent and functional relationships with target communities and local government at sub city levels;
• Actively participate in Rapid Assessments, market assessments, capacity assessment of Financial Service Providers (FSP), and other digital cash transfer;
• Ensure that the program resources are implemented in a transparent and accountable manner and handed over or completed in a way that promotes local capacities and sustainable operations;
• In collaboration with MEAL team conduct post-distribution monitoring (PDM) for cash transfers to ensure the program quality and collect lesson learned;
• Compile and submit regular project reports and updates;
• Keep record of all required documents related to cash program, beneficiary selection, distribution and post distribution monitoring;
• Collect, register and report client’s feedback and complaints;
• Ensure consistent reporting and documentation to improve program efficiency and quality;
• Takes additional works as assigned by supervisor

Job Requirements

Knowledge and Experience

• Has a Bachelor (BA) from a recognized university in Business Management, Accounting & Finance, Economics and related fields
• At least 2 years proven work experience in humanitarian organization(s) in CVA and livelihood programming preferably with refugee and returnees related programs, or project management in relief and recovery programs.
• Experience in information management, digital payment system, data management and system administration, data analysis & MEAL.
• Excellent verbal and written communication skills in English.
• Advanced certification in Cash and Vouchers Programming is a plus.

Skills

• Planning and organizing skills
• Analytical skills
• Digital and information management skills
• Collaboration skills
• Organizational sensitivity

Attitude

• Innovative mindset
• Flexibility and adaptability
• Interpersonal and cross-cultural sensitivity
• Able to work under pressure and meet deadlines
• Inspired by digitalization, implementing innovations and continuous learning.

How to Apply

If you are interested in this position, please apply via CLICK HERE by sending your CV and a motivation letter indicating your suitability for this position to before the due date

Please provide at least 3 references related to your previous employment listed in your CV or motivation letter. 

Only selected candidates will be contacted and invited to participate in the process of recruitment. It is our aim to inform candidates of their status in the recruitment process within 4 weeks after the vacancy has closed. A written test will be part of the recruitment procedure. Documents that do not match the profile above will not be considered. Internal candidates will have priority, in case of similar results. Also we reserve the right to stop accepting applications before the end date if we find a suitable candidate.