Job Expired

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Manager – Contact Center Division

Awash Bank

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Business

Business Administration

Addis Ababa

Position

2021-11-15

to

2021-11-21

Required Skills
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Fields of study
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Full Time

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Job Description

Awash Bank

Position: Manager – Contact Center Division
Job Time: Full-Time
Job Type: Permanent
Place of Work: Addis Ababa, Ethiopia
Posted date: 8 minutes ago
Application Deadline: Nov, 21/2021 (7 days left)

External Vacancy Announcement

Vacancy Announcement No: – 0642/21

Awash Bank invites competent and qualified candidates for the following position.

Position: Manager – Contact Center Division

Job Summary

The jobholder is responsible for managing, directing, supervising and evaluating the contact center workflow. S/he oversees the training of new personnel and ensures professional relations exist with customers and reporting and informational needs are met.

Qualification & Experience

  • BA Degree in Sales and Marketing, Business Administration, Management, Accounting, Banking & Finance, Economics plus a minimum of 8 years of relevant banking experience of which 3 years in a supervisory position.

Place of Work: Addis Ababa

Term of Employment: Permanent

Skills Requirement: Knowledge of computer operation is mandatory

Salary & Benefits: As per the Bank’s Salary Scale & Benefits Package

How to apply

Interested applicants, who fulfill the above requirement, are invited to apply only via Online Job Application System;  within 7 consecutive days from the first date of this announcement on the website or mail through: Deputy Chief – Human Capital Management Officer Office P.O. Box 12638 Addis Ababa.

NB: Incomplete applications will not be considered.  

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