Job Expired
Manager – Contact Center Division
Awash Bank
Business
Business Administration
Addis Ababa
8 years
Position
2021-11-15
to
2021-11-21
Full Time
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Job Description
Awash Bank
Position: Manager – Contact Center Division
Job Time: Full-Time
Job Type: Permanent
Place of Work: Addis Ababa, Ethiopia
Posted date: 8 minutes ago
Application Deadline: Nov, 21/2021 (7 days left)
External Vacancy Announcement
Vacancy Announcement No: – 0642/21
Awash Bank invites competent and qualified candidates for the following position.
Position: Manager – Contact Center Division
Job Summary
The jobholder is responsible for managing, directing, supervising and evaluating the contact center workflow. S/he oversees the training of new personnel and ensures professional relations exist with customers and reporting and informational needs are met.
Qualification & Experience
- BA Degree in Sales and Marketing, Business Administration, Management, Accounting, Banking & Finance, Economics plus a minimum of 8 years of relevant banking experience of which 3 years in a supervisory position.
Place of Work: Addis Ababa
Term of Employment: Permanent
Skills Requirement: Knowledge of computer operation is mandatory
Salary & Benefits: As per the Bank’s Salary Scale & Benefits Package
How to apply
Interested applicants, who fulfill the above requirement, are invited to apply only via Online Job Application System; within 7 consecutive days from the first date of this announcement on the website or mail through: Deputy Chief – Human Capital Management Officer Office P.O. Box 12638 Addis Ababa.
NB: Incomplete applications will not be considered.
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