Job Expired

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Dispatch Officer

Eshi Express

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Business

Business Administration

Addis Ababa

Position

2021-11-24

to

2021-11-27

Required Skills
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Full Time

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Job Description

Eshi Express

Position: Dispatch Officer
Job Time: Full-Time
Job Type: Permanent
Place of Work: Addis Ababa, Ethiopia
Posted date: 2 days ago
Application Deadline: Nov, 27/2021 (3 days left)

Job Description

  • In charge of allocating messengers to customer orders and recording resources and movements on the transport planning system/Dashboard.
  • Monitor the route and status of deliveries to coordinate and prioritize their schedule if there is a change
  • Handles the planning routes and load scheduling for multi-drop deliveries.
  • Responsible for ensuring all partners in the supply chain are working effectively and efficiently to ensure smooth operations.
  • Responsible for confronting climate change issues by implementing transport strategies.
  • Assists in helping clients receive order updates, track their parcels and provide helpful information as required along with customer service.
  • Provide analysis on order amount, delays and solutions taken
  • Enter data in the computer system and maintain logs and records of calls, activities and other information
  • Reading incoming messages on the computer-aided dispatch dashboard or cellphone. Sometimes these messages will appear on multiple screens.
  • Any other activities related to the post or assigned by the supervisor

Skills the Personnel must demonstrate the following skills:

  • Location know-how
  • Time management skills
  • Team building
  • Communications skills
  • Computer skills including the ability to operate computerized spreadsheets and word processing programs at a highly proficient level
  • Analytical thinking
  • Customer Service Skills
  • Handling a high-intensity operation environment
  • Flexibility to work where needed
  • Attention to detail
  • Organizational skill

Education, Experience and Training

Required Qualification: Diploma and at least one year experience in Dispatch and related field.

Working Days & Hours: Monday to Friday: 08:00 AM - 05:30 PM

Saturday: 08:00 AM - 12:30 PM

Salary: Negotiable

Place of Work: Addis Ababa

How to apply

Please send your CV/Resume in PDF format and write "the position you're applying for" on the subject of your email.

Email: jobs@eshiexpress.com 

Only short-listed candidates will be contacted.

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