Job Description

Ethiopian Construction Design and Supervision Works Corporation (ECDSWCo.) is transforming and diversifying from the current consultancy business operations. Taking advantage of the existing ECDSWCo.’s strength and maximizing on the newly emerging external opportunities that are being prevalent with the shifts in Ethiopian Economic Policy – the Corporation is aiming to play a significant role to the success of the Ethiopian Construction Industry -by creating a vibrant business institution that will not only fill the gap that is in the current construction industry, but also replace the need for having international construction companies that are dominating the government mega scale projects.

To this, the Corporation is emerging as an Engineering and Investment Group. The proposed name of the Group is ‘’Ethiopian Engineering and Investment Group (EEIG)’’. The Group will comprise of three main operational business units i.e., Consultancy, Construction and Investment.

EEIG-Construction business unit key activities are high-end complex construction projects, predominately high-rise commercial and residential buildings, real-estate; infrastructure (roads, railways and airports) & water and energy sector construction. EEIG-Construction alone would grow into a conglomerate of several business units including Piling, underground and foundation Works, Fit-Out, Energy (Solar Solutions), Electro- Mechanical Solution, Facility Management, Landscape and Construction Materials Production.

EEIG Construction is launched with the vision of being the best construction company in Ethiopia with a strategy of Timeously executing high-end complex projects, by utilizing proactive management skills as a Design and Build Contractor in order to achieve an optimum return and aspiring to be a competitive and preferred choice that can replace the current dependence on international contractors and deliver excellence. EEIG Construction will uphold Courage, Integrity, Reliability, Value for its People and Innovation as its core values.

Position Overview/Scope of role:

An IT Technician, or IT Support Technician, is responsible for maintaining computer systems and other technologies in a business setting

Top Roles and Responsibilities

• Offer daily operations and systems support to Employees
• Verify functionality of hardware and software components
• Troubleshoot hardware and software issues in person, remotely and via phone
• Assist employees with computer problems and answer their questions
• Conduct daily network backup operations
• Keeping daily logs and records of all maintenance functions.
• Ensuring compliance with appliance standards and with Occupational Health and Safety Act.
• Complying with service standards, work instructions and customers' requirements.
• Assisting with customers' queries.
• Assist employees with installation, configuration and ongoing usability of system hardware and software

Job Requirements

Qualifications and Experience Required

• Bachelor’s Degree in Computer Science or related field
• 0+ years of experience

Critical criteria/Skill to be successful in this role:

• Good knowledge in computer networks and systems maintenance
• Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience
• Ability to meet deadlines and manage stress effectively in high-pressure situations
• Good knowledge on current network operating systems
• Strong sense of discretion and confidentiality required
• Ability to work in confined spaces
• Excellent written, verbal, and interpersonal skills
• Proficient in reading schematics and work plans
• Ability to work after hours, over weekends and on public holidays with short or no notice

How to Apply

KEY NOTE BEFORE APPLYING FOR THIS ROLE

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Note: Ensure you fulfil the minimum set requirement. All those that do not fulfil the above requirements will be rejected automatically. Only shortlisted candidates will be contacted.