Internal/External Vacancy Announcement

The Center for Victims of Torture works toward a future in which torture ceases to exist and its victims have hope for a new life. We are an international nonprofit dedicated to heal survivors of torture and war trauma. We provide direct care for those who have been tortured, train partners around the world who can prevent and treat torture and war trauma, research and advocate for human rights and end the practice of torture. We are headquartered in Minnesota, USA with offices in Africa and the Middle East.

General Description of Role

This is a full time position. The Monitoring and Evaluation Officer (M&E Officer) is responsible for the entry, analysis, and reporting of confidential clinical data. The M&E Officer will implement and maintain electronic data collection systems, monitor the integrity of collected data, and provide oversight for the data collection process generally; contribute to reports for a variety of audiences; as well as report on client progress to lead clinicians and other clinical staff. The M&E Officer will report to the Monitoring, Evaluation and Learning Coordinator.

Main Responsibilities

 Data Management:

• Enter, clean, and maintain electronic records of clinical activities and client outcomes, either directly or through supervision of Assistant M&E Officer.
•  Process completed assessment forms and other data collection tools;
• Enter data, verify, detect and resolve data integrity issues.
• Store original (blank), master, and analysis (files created for analysis) files in separate computer folders.
• Back-up data storage files after each wave of data entry. Safeguard the confidentiality of client data.
• Maintain system of clinical records, and ensure the secure storage of all hard and soft copies of client data. 

Support Collection of Clinical Data:

•  Maintain original, blank, paper copies of the clinical assessment forms.
• Ensure that a supply of adequate paper forms is available as needed by clinical and counseling staff.
• Work with clinical and counseling staff to ensure adequate procedures are in place to securely collect, enter, and store confidential client information.
• Support collection of data from internal and external clinical trainings, supervision, psychoeducation, sensitization, commemoration, etc.
• Provide regular M&E capacity building trainings to clinical staff.

 Monitoring:

• Monitor data and data collection processes to ensure adherence to data collection protocols
• Identify and solve problems with data collection
• Collaborate with clinical, counseling, research, and administrative staff to address and problem solve data-related issues.
• Report deleterious or ongoing data-related issues to the Monitoring, Evaluation and Learning Coordinator.
• Ensure that no changes are made to the clinical assessment forms without the approval of CVT Research Department.

 Data Analysis and Evaluation:

• Analyze and interpret results using SPSS/PASW and Microsoft Excel
• Analyze client outcomes using statistical techniques.
• Score client measures for aggregate reporting and analysis purposes.
• Devise and conduct additional analyses as needed to respond to requests to address substantive evaluation or clinical questions.

 Reporting:

•  Contribute to regular reports concerning clinical assessment data for both internal and external audiences.
•  Produce weekly/monthly/quarterly/annual reports CVT headquarters, donors and government agencies.
• Contribute on reports requested from CVT Research Department, or local, ad hoc, requests from clinical, counseling, or administrative staff.

Consultation and Communication:

• Consult with CVT staff concerning data management, data collection, data analysis, or evaluation topics as requested.
• Consult and/or collaborate on other reporting efforts involving data as requested.
• Maintain communications with clinical and counseling staff and admin and logistics.
• Participate in clinical/counseling meetings/gatherings as possible.
•  Gather meaningful questions from clinical, counseling, and administrative staff concerning our clients and our program.
• Conduct analyses and present results from CVT data, both internally and externally at topical meetings or conferences.

 General conditions

• Maintain neutrality regarding any sensitive issues such as religion, ethnicity, disability, minority or political affiliation
•  Strong commitment to serve beneficiaries of CVT’s project regardless their religion, gender, minority affiliation or ethnic/political background
• 3Is strictly committed to respect CVT’s confidentiality policy and refrain from using any information that s/he will know about a client outside of CVT
• Will not approach (potential) beneficiaries for their involvement in non CVT activities without prior approval of CVT supervisor.
• Keep absolute confidentiality on all information managed. Obligated to report any information to the supervisor when the security of CVT staff and/or of CVT beneficiary might become an issue.

Terms of Employment: the contract is effective from February 2022 through January 2023 depending on funding availability.

Number of Individuals Recruited: 1 (One)

Location: CVT Healing Center in Shire, Tigray, Ethiopia. Travel to additional CVT field centers as necessary.

Duration: 1-year employment agreement 

Job Requirements

Required Qualifications

• Must have a Bachelor’s degree in Psychology, Social Work, Economics, Statistics or other Social Science with substantial research and data analysis training component.
• Three years experience at minimum
• Must be fluent in English and Amharic, written and spoken.
• High level of attention to detail.
• Excellent computer skills, including Microsoft Office, particularly Excel.
• Strong administrative skills.
• Excellent written and verbal communication skills.
• Ability to communicate in a highly professional manner with a variety of audiences, including government representatives, donors, refugee and IDP community members, and partner agencies’ staff.
• Able to work independently, self-motivated.
• Ability to meet deadlines.
•  Able to maintain confidentiality.
• Good team player: able to take direction and work collaboratively with others.
•  Results oriented.
•  Flexible and able to adapt to change.
•  Very good level of self-organization.
•  Ability to promote the values of equality, non-discrimination, and human rights for all.
• Willing to travel with in the operation areas.

Desired qualifications

•  Experience with statistical software, such as SPSS
•  Experience with online surveys, such as Alchemer
• Fluency in other languages such as Tigrigna.
• Advanced degree or other certifications in social science, computer science, program evaluation, etc.

How to Apply

Qualified applicants are invite to submit their applicants in person at The Center for Victims of Torture Mekelle ZOA Office, located on the road from Amdna Hotel to Adi-Hawsi Saint Marry Church, two corners then left or in Shire, Aksum and Mai-Tsebri or Mai-Tsebri Branch Offices or in Sheraro/Shire at Action for Needy in Ethiopia (ANE) Office, located in Sheraro town, next to ELPA Office or via Email: CVTETHR@CVT.ORG (E-mails with attachments should not exceed a total of 1MB.)

NB: Submit applications with the subject title “Monitoring and Evaluation Officer Application [Your Name]”. Please write an English letter of application stating clearly, what motivates you to apply for the above position and how your qualifications and experience are relevant to the post. Include a copy of your CV, application letter, and the names and contact information of three references. Do not bring original documents, as these will not be returned to you. Submitting false information will result in your application being disqualified. Exam date: written and interview exams will be administered the weeks of January 17 and 24 respectively. Qualified female candidates are strongly encouraged to apply. Shortlisted candidates will be invited for a written exam and/or interview. Late or incomplete applications will not be considered. 

Closing date for applications: January 10, 2022 before 5:00pm.