Senior Manager, Agency Banking Business Development and Support

DB/ Vacancy-0004/22

Job Summary

• The role holder is also responsible for developing and maintaining profitable customer relationship with Agents, identify new prospective agents and ensure terminal deployment when necessary, identifying business practices/needs and recommending solutions that allow for achievement of financial goals and objectives of the Bank.

Job Requirements

Academic & Professional Qualification

• BA degree in marketing Management, Management, Business Administration or other equivalent field.
• MA degree in Marketing, Banking, Finance or Business; with strong IT skills or Research or any other equivalent field is an added advantage.

Experience

• Minimum of nine (9) years relevant experience out of which two (2) years in supervisory post
• Exposure to alternative channels institutions/direct sales operations would be an added advantage

Required Technical Competency

• Experience working cross-functionally to develop new ideas and products.
• High-level understanding of applications used in the organization's industry.
• Experience and knowledge of how to adapt project management processes to organization's product life cycle.
• Strong knowledge of the Bank’s clients and their needs.
• Demonstrate a keen understanding of industry trends and their implications for the Bank as well as events in fast-paced markets.
• Good knowledge of banking regulations.
• Adequate knowledge of Banking and finance (local and international).
• Corporate and conceptual thinking abilities.
• Project management skills.
• Ability to lead, influence and drive change initiatives in support of business strategies within the department/unit.

Required Behavioral Competency

• Strong leadership and skills to foster teamwork; develop and motivate staff, resolve conflicts as well as ability to provide direction in order to achieve organizational objectives.
• Ability to lead, influence and drive change initiatives in support of business strategies within the department/unit.
• Strong business acumen.
• Strong communication and presentation skills including ability to develop proposals, concept papers, position papers, etc.
• Strong interpersonal skills and ability to relate with and manage multi-cultural teams.
• Must be a self-starter, highly organized, and able to work well with people at all levels in the organization.
• Strategic thinking and problem-solving skills.
• Analytical and creative thinking skills.
• Strong persuasion and negotiation skills.
• Good customer relationship management skills (internal and external customers).
• Risk awareness and focus - demonstrates understanding of risk management practices, standards and regulatory requirements.
• Effective stakeholder management.

How to Apply

Interested and qualified applicants should apply through Application Form Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions. Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV). Login to HERE vacancy application website and attach the scanned documents in PDF format (*mandatory).

NB: Applicants who do not have HERE account need to register using personal email account. CV‘s shall not be more than 3 pages and saved in PDF format (mandatory)