Director, Digital Banking Department at VisionFund Microfinance Institution

• Planning, organizing, directing, implementing and controlling the digital banking functions of the Institution;
• Developing digital banking policies and procedures; ensuring the proper implementation of approved policies and procedures;
• Developing and proposing the digital channels strategy of the institution; determining ATM and Point of Sale acquisition strategies;
• Ensuring the execution of approved digital banking strategies; measuring channel effectiveness;
• Ensuring compliance with the Institution’s policies and procedures as well as with NBE directives related to digital channels;
• Directing the implementation of card banking, mobile banking, internet banking and agency banking activities;
• Advising on product development and innovation around digital channels; developing project budgets, forecasts and plans for new digital banking services;
• Developing annual plan and budget of digital banking services of the Institution;
• Organizing and leading the implementation of new digital banking services;
• Overseeing the implementation of project related to digital banking services; overseeing change order management and project quality control;
• Maintaining project documentation for digital banking technology projects;
• Promoting digital banking products and services in conjunction with Strategy and Marketing Department;
• Following-up the timely resolving problems related to electronic banking operation;
• Reviewing existing digital banking offerings for enhancements as a result of business goals, competitive pressures and revenue opportunities;
• Arranging different trainings to the Institution’s staff engaged in the provision of digital banking services;
• Ensuring the completion of daily electronic banking transactions; undertaking reconciliations and settlements;
• Ensuring payables and receivables of the Institution arising from ATM and POS transaction are timely settled;
• Ensuring the completion of all daily electronic banking transactions; ensuring the reconciliation and settlement of transactions processed through the digital banking system;
• Developing, maintaining, and distributing reports on digital banking technology facilities; preparing periodic reports on digital banking operation of the Institution

Job Requirements

Qualification, Skill and Experience:

• Minimum of Bachelor Degree in Business Administration, Management, Economics, Accounting (MA/MBA holders are preferred).
• Must have at least 10 years of working experience out of which 4 years in senior position in a Micro Finance Organization, Retail Banking or Enterprise lending institutions
• Determined personality with initiative, perseverance and the ability to motivate and manage a team
• Capability and willingness to take responsibility and highly developed sense of rectitude;
• Experience in working with digital transformation
• Ready to comply and live up to and in accordance with the organization Ideals and Core Values
• Good analytical and evaluation skill
• Be proficient in Microsoft office applications
• High level of customer service and strong willingness to work in the field;
• Be a good trainer, facilitator, mentor, and coach
• Very good communication (presentation) skills

Salary & Benefits:   Negotiable and attractive salary

Duty station: Addis Ababa (Head Office)

How To Apply

• Closing Date: 10 (Ten) calendar days from the first date of announcement in the reporter newspaper
• Women applicants are highly encouraged to apply
• Candidates who fulfill the above requirements can send the application letter, updated curriculum vitae with names and
• Addresses of up to 3 references and non-returnable copies of credentials to VFE_vacancy@wvi.org or in person to VF MFI SC Head Office, located around Gerji Mebrat Haile, in front of Mulmul Dabo or through mail: P.O.Box 31478 Addis Ababa

Note: Only short listed candidates will be contacted for subsequent assessment.