Essential Functions

• Assist in developing, presenting, and implementing policies and procedures to make sure company customers have a satisfactory experience when using the Bank services.
• Reach out to customers through technology or in person, communicating to them about the company’s services, and finding out about new services they want the company to offer
• Receive customer service inquiries and respond to customer service inquiries
• Promote company’s product and services
• Identify needs/wants of customers
• Make available product brochures for customers
• Collaborate with the respective team to ensure that proper customer service is being delivered

Job Requirement

• BA Degree in Marketing, Marketing Management, Management and other related fields with 3.5 years of experience in banking operation, of which at least 1 year on Junior Customer service officer or equivalent position.

Place of Work: Addis Ababa

How to Apply

• Only short listed candidates will be communicated
• The Bank has the right to cancel the post advertised

Interested applicants fulfilling the above requirements are invited to submit their applications and CVs with photocopies of non-returnable supporting credentials up to February 5, 2022 only through 18401 postal address of the Bank.

Enat Bank S.C

P.O. Box 18401

Note: Women applicants are highly encouraged. The Bank has the right to cancel the post advertised. Only short listed candidates will be communicated.