Job Expired

company-logo

Customer Support Officer

YES Your Employment Solutions

job-description-icon

Business

Marketing Management

Addis Ababa

2 years

1 Position

2022-02-22

to

2022-02-28

Required Skills
Required skills have not yet been specified for this position this job
Fields of study
No fields of study

Full Time

Share

Job Description

Our client, a leading supplier of office automation products, IT & Networking equipments, Consumables and Spare parts is looking for a Customer Support Officer to join their team. If you have experience in customer support, customer service or has worked in sales and marketing in a fast paced environment then this job is for you.

Key responsibilities will be:

  • answering customer questions through a variety of means
  • helps escalate those problems to the appropriate support teams
  • provide general customer support
  • keep detailed customer records, and update customer records after each interaction with that customer
  • Assist the sales team in boosting sales and performance
  • Receive and respond to customer service inquiries
  • Provide advice on company products and services as well as provide information
  • Regularly compile reports and submit to the management on overall customer satisfaction

Requirements

  • 2+ years of experience in a similar role
  • BA degree in marketing management, management or similar fields 
  • Good communication skills 
  • Ability to plan, prioritize and work under pressure to meet deadlines.
  • Computer Literacy in MS Windows and Office Environment.

How to apply

Interested applicants can apply by sending their CVs to apply@yes.et with the subject line Customer Support Officer before February 28, 2022.

NB APPLICATIONS SENT VIA APPLY@YES.ET WILL ONLY BE ELIGIBLE. 

About YES | YOUR EMPLOYMENT SOLUTIONS

YES | Your Employment Solutions delivers full-cycle recruitment services and executive search support by discovering and screening the most qualified candidates utilizing cutting-edge technology and timeless traditional headhunting methods. Based in Addis Ababa, YES has become the industry leader in the specialty areas of manufacturing, engineering, HR, sales, marketing, information technology, supply chain, accounting & finance and operations.

Related Jobs

about 8 hours left

Romanat East Africa Plc.

Sales and Marketing

Marketing Officer

time-icon

Full Time

2 yrs

1 Position


Master's or Bachelor's Degree in Marketing, Marketing Management, Sales or in a related field of study with relevant work experience. Duties and Responsibilities: - Responsible for implementing sales and marketing strategies to maximize hotel revenue across rooms, events, and food & beverage outlets. - Develop and maintain client relationships, coordinate marketing campaigns, and support brand awareness initiatives to drive occupancy and profitability. - Execute sales plans to meet revenue targets for accommodation, meetings, and events. - Develop and maintain strong relationships with corporate clients, travel agents, and partners. - Conduct market research to identify new -markets. - Coordinate and monitor marketing campaigns, including digital and social media activities.

Addis Ababa

about 8 hours left

Osaka Steel PLC

Crown Door Sales

Sales Officer

time-icon

Full Time

2 yrs

1 Position


Educational background in any field of study with relevant work experience in sales (preferably in construction, furniture, or related industries). Location: Remote / Addis Ababa & Surrounding Areas Job Type: Freelance (Commission-Based) Duties & Responsibilties: - Identify and connect with potential clients (contractors, real estate developers, businesses, and individuals). - Promote and sell Crown Door’s products on a commission basis. - Build strong relationships with customers and provide after-sales support. - Report sales progress and market trends.

Addis Ababa

2 days left

Minaye PLC

Marketing Intern

Internship

time-icon

Internship

0 yrs

1 Position


Currently pursuing or Completed a Degree in Marketing, Business, Statistics or in a related field of study Duties & Responsibilities: - Assist in conducting market research and competitive analysis. - Collect, interpret, and present marketing data (e.g., campaign performance, customer insights). - Assist in preparing detailed reports and presentations for stakeholders. - Support digital marketing efforts (social media, email campaigns, SEO, etc.). - Collaborate with the team on brainstorming and strategy development.

Addis Ababa

4 days left

Yimaru Academy

Marketing Manager

Marketing Manager

time-icon

Full Time

2 - 3 yrs

1 Position


Bachelor's Degree in Marketing, Business, Communication or in a related field of study with relevant work experience Duties & Responsibilities: - Develop and implement comprehensive marketing plans - Manage and grow Yimaru Academy’s presence on Facebook, Instagram, TikTok, LinkedIn, YouTube, and Twitter/X. - Develop and execute lead generation campaigns to attract potential students. - Ensure consistent brand messaging across all marketing channels. - Use analytics tools (Google Analytics, Meta Business Suite, etc.) to track campaign performance.

Addis Ababa

5 days left

Natural.et

Shop Sales For Natural Supplements Store

Sales Person

time-icon

Full Time

0 yrs

1 Position


Completion of 12th Grade Required Gender: Female Working hours: Monday to Saturday, 2:30 in the morning to 12:30 in the Evening. Duties & Responsibilites: - In person sales with clients who come to shop. - Store Keeping and Stock Managment. - Tiktok Account Managment. - Live product selling on Tiktok - Making product videos on Tiktok. - Managing motorist - Submitting daily and weekly reports Required Skills: - The applicant needs to be fast learner, good at reading and writing proper English. - Needs to have a well working smart phone with a second sim card. - The person needs to dress properly suitable for shop. - Priority for persons with previous sales experience jobs. - Priority for applicants with previous do Tiktok or short videos online.

Addis Ababa

6 days left

Amesco Construction and Trading PLC

Marketing Manager

Marketing Manager

time-icon

Full Time

3 - 5 yrs

1 Position


Bachelor's Degree in Marketing, Business Administration or in a related field of study with relevant work experience in a marketing management role Duties & Responsibilites: - Develop and implement strategic marketing plans aligned with business objectives - Manage and optimize multi-channel marketing campaigns (Digital, Social Media, Email, Content, Events) - Conduct market research and competitive analysis to identify trends and opportunities - Create compelling content and messaging that resonates with our target audience - Manage and track marketing budgets and provide regular reports on performance - Collaborate with cross-functional teams Required Skills: - Strong understanding of digital marketing principles and best practices - Excellent written and verbal communication skills

Addis Ababa