Job Expired
Social Media & Digital Marketing Officer
Hilton Addis Ababa
Business
Marketing Management
Addis Ababa
4 years
1 Position
2022-02-23
to
2022-03-01
Full Time
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Job Description
Job Summary
As a Social Media & Digital Marketing Officer, you are a point of contact for high quality posts on social media including Online Reputation Management, content, strategy, and the daily upkeep of active social channels. A Social Media & Digital Marketing Officer Specifically, you will be responsible for performing the following tasks to the highest standards:.
Specifically You will must perform the following tasks to the highest standards:
- Setting up and managing your hotel’s social media accounts and replying to guests’ comments and reviews in a timely manner,
- Ensuring all negative TripAdvisor reviews (1-3 reviews) are responded to and providing respective departments with operations insights,
- Incorporating social media into your hotel’s marketing strategy and into all marketing campaigns as deemed appropriate
- Being aware of communications from the Hilton Social Team when it comes to crisis communications, announcements and social media recommendations,
- Following enterprise and brand guidelines and best practices to optimize your social media presence, while paying close attention to legal guidelines,
- Posting on each social media channel as frequently as possible in order to keep channels active and consistent,
- Empowering guests or unfamiliar travelers with resources and information about your property and local area
Job Requirements
- B.A. Degree in Marketing, Sales, Communication and/or other relevant fields of study,
- A Minimum of Four years hands on experience in Social Media advertising or related,
- Excellent communication skills,
- Very good Graphic Design skill
- High level of IT skills, including Excel, PowerPoint, and Word
- Excellent organizational and administration skills Committed to delivering a high level of customer service, internally and externally,
- Excellent grooming standards & Ability to work under pressure
How to Apply
All interested and qualified applicants may send updated CV, a cover letter and credentials via: CLICK HERE Or can submit in person to the office of Director Human Resource Management
Only short listed applicants will be contacted.
For Further information you can contact through 251-115-170000
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