As a Housekeeping Coordinator, you are responsible for managing the housekeeping to deliver an excellent Guest and Member experience. A Housekeeping Coordinator will also be required to receive all incoming calls and manage guest requests.

Specifically You will must perform the following tasks to the highest standards:

• Allocate room and task lists to team members,
• Ensure keys are issued in line with security procedures,
• Log and store all lost property after each shift; send lost property to guests in line with procedures,
• Manage guest requests and enquiries immediately,
• Ensure all relevant guest information is communicated to Housekeepers,
• Carry out administrative and IT duties,
• Organize and control extra duties and special tasks,
• Report all necessary maintenance daily and log all jobs,
• Liaise with Reception and Guest Relations to ensure all info. is communicated efficiently and promptly,
• Ensure that communication has been clear and consistent to all shifts,
• Control staff dry cleaning and guest laundry in and out of the department,
• Update system regularly to give maximum room return to the hotel/s active inventory,
• Handle emergencies if and when they occur in the department,
• Ensure all team members adhere to Health and Safety Regulations,
• Carry out any other reasonable task set by the Hotel's Management

Job Requirement

• A minimum of College Diploma in relevant areas,
• Minimum of 3 year's experience
• Excellent organizational and planning skills
• Ability to work under pressure & work alone and in teams
• IT proficient & Very Good Interpersonal Skill
• Accountable and resilient
• Good communication and telephone skills

How to Apply

All interested and qualified applicants may send updated CV, a cover letter and credentials via: CLICK HERE or can submit in person to the office of Director Human Resource Management. For Further information you can contact through 0115170000

Note: Only short listed applicants will be contacted.