Job Expired

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House Keeping Coordinator

Hilton Addis Ababa

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Hospitality

Hotel Management

Addis Ababa

3 years

1 Position

2022-03-16

to

2022-03-21

Required Skills
Required skills have not yet been specified for this position this job
Fields of study
No fields of study

Full Time

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Job Description

As a Housekeeping Coordinator, you are responsible for managing the housekeeping to deliver an excellent Guest and Member experience. A Housekeeping Coordinator will also be required to receive all incoming calls and manage guest requests.

Specifically You will must perform the following tasks to the highest standards:

  • Allocate room and task lists to team members,
  • Ensure keys are issued in line with security procedures,
  • Log and store all lost property after each shift; send lost property to guests in line with procedures,
  • Manage guest requests and enquiries immediately,
  • Ensure all relevant guest information is communicated to Housekeepers,
  • Carry out administrative and IT duties,
  • Organize and control extra duties and special tasks,
  • Report all necessary maintenance daily and log all jobs,
  • Liaise with Reception and Guest Relations to ensure all info. is communicated efficiently and promptly,
  • Ensure that communication has been clear and consistent to all shifts,
  • Control staff dry cleaning and guest laundry in and out of the department,
  • Update system regularly to give maximum room return to the hotel/s active inventory,
  • Handle emergencies if and when they occur in the department,
  • Ensure all team members adhere to Health and Safety Regulations,
  • Carry out any other reasonable task set by the Hotel's Management

Job Requirement

  • A minimum of College Diploma in relevant areas,
  • Minimum of 3 year's experience
  • Excellent organizational and planning skills
  • Ability to work under pressure & work alone and in teams
  • IT proficient & Very Good Interpersonal Skill
  • Accountable and resilient
  • Good communication and telephone skills

How to Apply

All interested and qualified applicants may send updated CV, a cover letter and credentials via: CLICK HERE or can submit in person to the office of Director Human Resource Management. For Further information you can contact through 0115170000

Note: Only short listed applicants will be contacted.


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