We are here for our neighbors in need, who are suffering in this broken world.

ZOA, as an international NGO, supports people who have lost everything due to armed conflict or natural disaster. Together, we can come to their aid in emergencies and remain faithful to communities as they recover – providing new opportunities for them to help themselves again. The work of ZOA is coordinated from the Netherlands. We are active in multiple countries in Africa, South America, the Middle East Region, and Asia. We work with approximately 900 employees worldwide and with (local) partners. We invite you to join our team of committed colleagues.                               

ZOA is looking for a

Emergency Response Coordinator

ZOA’s programme in Ethiopia

ZOA works in several regions in Ethiopia: Gambella Regional State (field office in Gambella Town), Somali Regional State (field office in Dolo Ado and Melkadida refugee camp), Tigray Regional State (field office in Shire and Mekelle), Oromia Regional State (field office in Harar), Amhara and Addis Ababa. In Ethiopia, ZOA works with Internally Displaced People (IDPs), host populations, persons with disabilities, returnees, and a large population of refugees who fled a combination of violence and drought in Somalia, South Sudan and Eritrea. 

What we offer

ZOA offers a challenging position with a lot of responsibilities. We offer good benefits and remuneration which suits the NGO sector (including, but not limited to: medical, accident and life insurances, provident fund, training options). 

Your challenge 

Provide management, coordination and direction for ERM VIII Response for Conflict Affected Populations in North Wollo Zone with sectors of Shelter, WASH and Livelihood support to conflict affected population. This includes managing human resource, managing partner and stakeholder relationships; participation in cluster meetings; managing project deliverables; financial management, internal & external reporting and external representation. 

ESSENTIAL RESPONSIBILITIES AND DUTIES

Project Management:

Work with Emergency Response Coordinator, finance, and M&E team to:

• Ensure project planned activities are implemented in line with the agreed work plans and budgets; successfully delivers against timeframes, milestones, output, and outcome targets/objectives.
• Ensure project team are skilled and use the appropriate systems and tools for project management
• Support development of project work plan with milestones and budget; ensure plans are reviewed and updated monthly
• Review financial and activity progress at least monthly, taking corrective actions to ensure timely and quality implementation
• Ensure that all issues and risks are identified, documented and mitigating actions taken
• Lead monthly project review meetings with project team and key stakeholders
• Maintain project files and document control procedures according to ZOA policies, using the ZM for management of the project
• Initiate project ideas for concept note and proposal development

Monitoring and Evaluation:

• In coordination with MEAL team, ensure good M&E practices are embedded, including documentation of good practices and case studies for visibility and reporting
• Ensure a culture of learning and knowledge sharing between staff and partners as well as ZOA Ethiopia team members
• Ensue the delivery of timely and accurate monthly and quarterly progress reports, utilizing ZOA’s and donor templates, to the Emergency Response Coordinator, stakeholders, and local government
• Produce weekly, monthly, quarterly reports
• Document lesson learn and success stores
• Contribute towards business development and future growth by ensuring good quality delivery of this project and contributing to our positive profile

Partnership Management:

• Maintain and strengthen existing partnerships and develop new ones to ensure delivery of objectives; ensure application of ZOA’s people first principles and values in the partnerships
• Ensure partners are engaged in project planning and review processes
• Identify, maintain, and strengthen relationships with key stakeholders to strengthen project impact and sustainability after project closure
• Ensure a high level of collaboration and coordination with other organizations implementing similar sectors in the project areas
• Represent ZOA at cluster meetings, events, and meetings as appropriate

Project Team management:

• Manage, coach, and motivate a high performing project team within the performance management framework, ensuring application of ZOA’s values
• Ensure all staff have a performance agreement with agreed objectives and conduct weekly 1-to-1 meetings with direct reports
• Ensure staff fully understand ZOA’s project management and peacebuilding approaches and put in place an appropriate training plan
• Engage staff in project planning and review; supporting them to identify linkages between their work and delivery of ZOAs goals
• Professionally recruit and manage all consultants ensuring that their work is delivered as per the workplan and is contextualized to the operating environment.

Job Requirements

Required Educational and Technical Knowledge

• Bachelor’s or master’s degree in Water Engineering, Disaster Risk Management, Project Management, International Development, Social Sciences, Developmental Studies, Humanitarians Studies, and related subjects
• Relevant technical expertise and at least 5 years practical experience of applying project management
• Considerable experience (at least 5 years) of design and implementation of relief and development in relevant fields in Ethiopia
• Experience in emergency response project management and demonstrated experience in ES/NFI, WASH and livelihood sectors
• Relevant technical expertise and at least 5 years practical experiences of applying project management. 

Required Management Competence

• Personal qualities of integrity and commitment to ZOA’s mission
• Demonstrated ability and substantial experience of programme management responsibilities in relief, IDPs, and host communities
• Demonstrated experience of applying project cycle management practices at a project or community level, with a facilitative approach, while retaining a strong focus on results orientation
• Excellent interpersonal, communication, dialogue and human-resource management skills and proven team-building ability, necessary to support, motivate and mentor staff and partners
• Ability to create a creative, open-minded, learning, constructive and innovative working environment
• Ability to work with local organizations and actors with knowledge about and experience from the relevant Amhara context, to utilize and ensure their capacity and continuous capacity development and to otherwise adapt ways of working accordingly
• Additional management skills, necessary to meet project requirements in terms of coordination, coherence and consistency of project implementation, financial management, monitoring and reporting

Other Skills

• Excellent/very good documented analytical skills
• Full professional proficiency in spoken and written English and Amharic
• Self-reliant in computer skills
• Other relevant knowledge and specific experiences related to the aims and focus of the project within the context of Amhara

Required Educational and Technical Knowledge

• Bachelor’s or master’s degree in Water Engineering, Disaster Risk Management, Project Management, International Development, Social Sciences, Developmental Studies, Humanitarians Studies, and related subjects
• Relevant technical expertise and at least 5 years practical experience of applying project management
• Considerable experience (at least 5 years) of design and implementation of relief and development in relevant fields in Ethiopia
• Experience in emergency response project management and demonstrated experience in ES/NFI, WASH and livelihood sectors
• Relevant technical expertise and at least 5 years practical experiences of applying project management. 

Required Management Competence

• Personal qualities of integrity and commitment to ZOA’s mission
• Demonstrated ability and substantial experience of programme management responsibilities in relief, IDPs, and host communities
• Demonstrated experience of applying project cycle management practices at a project or community level, with a facilitative approach, while retaining a strong focus on results orientation
• Excellent interpersonal, communication, dialogue and human-resource management skills and proven team-building ability, necessary to support, motivate and mentor staff and partners
• Ability to create a creative, open-minded, learning, constructive and innovative working environment
• Ability to work with local organizations and actors with knowledge about and experience from the relevant Amhara context, to utilize and ensure their capacity and continuous capacity development and to otherwise adapt ways of working accordingly
• Additional management skills, necessary to meet project requirements in terms of coordination, coherence and consistency of project implementation, financial management, monitoring and reporting

Other Skills

• Excellent/very good documented analytical skills
• Full professional proficiency in spoken and written English and Amharic
• Self-reliant in computer skills
• Other relevant knowledge and specific experiences related to the aims and focus of the project within the context of Amhara

VALUES:

Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving results in line with ZOA core values
• Good knowledge of CHS and other international humanitarian commitments and guidelines and capacitate partners to work in adherence to these standards;
• Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved;
• Creates a managerial environment in-country to lead, enable and maintain our culture of child safeguarding.

Ambition:

• Sets ambitious and challenging goals for self;
• Widely shares personal vision for ZOA, engages and motivates others;
• Future oriented, thinks strategically and on a global scale.

Collaboration:

• Builds and maintains effective relationships, with own team, colleagues, members, government officials and partners;
• Values diversity, sees it as a source of competitive strength;
• Approachable, good listener, easy to talk to.

Creativity:

• Develops and encourages new and innovative solutions;
• Willing to take calculated risks.

Integrity:

• Honest, encourages openness and transparency;
• Always acts in the best interests of children.

How to Apply

ZOA operates with an equal opportunities policy and is committed to diversity in the workplace. Qualified women and men, people of all nationalities, and cultural backgrounds, and candidates with disabilities are welcome to apply.

 If you are interested in this position, please apply directly via CLICK HERE

CV’s of no more than 5 pages in length are appreciated. Please provide at least 3 references related to your previous employment listed in the application. References of previous positions held should not be older than five years.

Only selected candidates will be contacted and invited to participate in the process of recruitment. It is our aim to inform all other candidates of their status in the recruitment process within 4 weeks after the vacancy has closed. An assessment may be part of the recruitment procedure. Documents that do not match the profile above will not be considered. Internal candidates will have priority, in case of similar results.

Please note that, as part of its recruitment process, ZOA carries out background and reference checks for all candidates. As ZOA participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a written questionnaire: the “Statement of Conduct”, which will be sent to past employers regarding Misconduct (such as sexual exploitation, abuse or harassment). 

"Women are highly encouraged to apply for the position"

Also we reserve the right to stop accepting applications before the end date if we find a suitable candidate.