Job Expired
Installer Agent Supervisor
WebSprix IT Solutions PLC
ICT
Computer Science and Information Technology
Bahir Dar
2 years
1 Position
2022-03-23
to
2022-04-02
Full Time
Share
Job Description
WebSprix It Solution PLC invites applicants who meet the following qualification and experience requirement to apply for the following vacant position for its Bahir Dar Office.
- Coordination of Partners and Handle On-site Supports and Provision.
- On-site Supervision and Remote Supervision during Provision and support.
- Failed Provisions Follow-up and Solutions
- Escalating Technical Issues to The Respective Teams
- Activation Follow-up
- Provide Training for Installer Agents
- Collect Open Tickets and Prepare for On-site Support
- Prepare Devices and Hand Tools for on-site Techs
- Troubleshooting Defective Devices
- Monitoring The Quality of Daily Fiber Cables Produced by technicians
- Supervise A Quality of On-site Provision and Support.
- Monitoring On-site Installer Agent’s Discipline.
- Produce The Daily Amount of fiber needed According to The Target.
- Report On the number Of Fiber Optics Produced Each Day
- Prepare Daily Supervision Report.
- Prepare Daily and Weekly on-site customer support and provisioning Report
No of Vacant Post: 01
Job Requirements
Field of Study
- College Graduate for Level III - IV in Hard Ware and Network Servicing or any other IT-related field. Having a BSc Degree in addition will be a plus.
Experience
- 2 Years and above of experience
How to Apply
Interested and qualified applicant can apply through: jobs@websprix.com
Note: Use "Installer Agent Supervisor " as the subject line of your email.
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