Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. Should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays. Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience. Guests should walk away not only with their palate satisfied, but with a pleasant memory of their time with us.

JOB RESPONSIBILITIES:

• Prepare tables by setting up linens, silverware, and china.
• Greet and escort customers to their tables
• Present the menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Offer menu recommendations upon request
• Take accurate food and drinks orders, using a POS ordering software, regular order pad, or by memorization.
• Communicate order details to the Kitchen Staff
• Serve food and drinks.
• Up-sell additional products when appropriate.        
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with the Head Cook to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations.
• Provide excellent customer service to guests

Job Requirements

• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system (e.g. IDS or Micros)
• Attentiveness and patience for customers
• Excellent handwriting.
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
• Active listening and effective communication skills and team spirit
• Extremely high personal hygiene, hair, teeth, fingernails, etc, and attractively dressed or possibly in uniform.
• Flexibility to work in shifts
• Food & Beverage service certificate or diploma; food safety training is a plus

How to Apply

Interested applicants, who fulfill the above requirements are invited to apply in person at Ethio Supermarket | Bole Japan |3rd Floor Human resources Office with in seven days