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Fields of study
Human Resource Management
Full Time
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Job Description
Application Deadline: May 20, 2022
Purpose of the Position
The key purpose of this role is to support business units to drive operational effectiveness through the implementation of Human Resource best practice. The incumbent must have an in depth understanding of the business unit in order to deliver initiatives which enable the business unit to deliver on its objectives
Key Accountabilities
Support and enable business units in meeting their objectives through the application of HR principles and practices
Responsible for effective management of payroll process
Effective management of compliance requirements with all government entities: Audit reports, Tax reports and compliance
Effective management of compensation benefits e.g. health insurance, social security etc
Provides a transactional HR service to managers, supervisors and general staff on the leave, salary slips, health insurance and other employee related queries
Works with VE SS Operations and Legal to ensure that ensure company polices are relevant and updated at all times to local legislation
Provides administrative support required to HR team
Supports TA Specialist in administration and managing the onboarding of new joiners
Provides administration and coordination elements of training
Provides system’s support for all MCA staff
Effective management of ER process, policies and practice within MCA
Identifies, coordinates and facilitates relevant HR workshops/interventions/initiatives as guided by the HR BP
Ensures high quality of services delivered (i.e. timeliness, accuracy, efficiency and responsiveness)
Ensures customer queries are escalated to the right level and right stakeholder until they are resolved to customer satisfaction
Advises and supports employees in understanding HR policy and services, and accessing service providers
Takes overall accountability for quality in the HR value chain / processes
Build and maintain key stakeholder relationships with HR Leadership, Business Leadership, wider HR community and Employees
Enable effective cross-functional working relationships to create and drive an integrated HR employee experience
Job Requirements
The incumbent is required to have the following qualifications and experience level:
A relevant Degree from a recognized university in the field of Human Resources, Business management or equivalent coupled with relevant experience.
Minimum 6 years of HR generalist experience
Knowledge and application, Employment Law
Effective Communication (Written and Verbal)
Multiple stakeholder project facilitation
Implementation of relevant Centers of Excellence’ solutions to address key business challenges
Broad and comprehensive understanding of Human Resources concepts and principles
Knowledge and experience of the business and its intricacies