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Decoder Repair Technicians

Multichoice Ethiopia Plc

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ICT

Computer Science and Information Technology

Bonga

3 years

1 Position

2022-05-19

to

2022-05-29

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Information Technology

Electrical Engineering

Full Time

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Job Description

Application Deadline: May 29, 2022

Purpose of the Position:

The role holder’s responsibilities include designing and implementing tests, debugging and defining corrective actions on decoders.

Key Accountabilities

Operational Delivery

  • Maintain best practice on decoder performance.
  • Manage the necessary analytical tools to measure performance of decoders.
  • Design solutions, develop processes to ensure timely resolution of decoder faults.
  • Ensure quality checks are performed on all decoders before dispatch to respective locations / branches
  • Constantly perform random quality checks on decoders from the regions.
  • Ensure preventive/corrective maintenance planning and scheduling on all decoders.
  • Consult with representatives of various branches/offices concerning quality assurance and safety issues especially as related to sampling or analytical problems, and use of decoder repair tools and equipment’s.

Technical Reporting

  • Analyze decoder repair reports from the decoder repair workshops and service engineers.
  • Provide trends in decoder repairs identifying critical areas of concern and reoccurring issues with specific decoder models.
  • Escalate reports on accuracy of codes provided by the decoder swop team.
  • Develop, maintain and review quality control charts: i.e (Number of faulty decoders from branches/outlets and turnaround time for repairs.
  • Maintain the decoder quality assurance database

Job Requirements

The incumbent is required to have the following qualifications and experience level:

  • Bachelor’s degree in Information Technology, Computer Science, Engineering or related field
  • A diploma in electrical engineering or equivalent with minimum of 3 years applicable decoder repair experience.
  • Registration with engineering body would be an advantage

The incumbent is required to have the following technical competencies:

  • High level of Multichoice-relevant technology operations knowledge
  • Electrical Equipment repairs, Modular swap-outs
  • Monitoring practice
  • Computer Literacy – IT Networking (Essential)
  • Digital signal measurements
  • Radio frequency (Rf) knowledge, including measurements, i.e proficiency with the use of Rf test equipment.
  • Power utility equipment

Behavioral Competencies

  • Analytical thinking/problem solving under extreme pressure                                         
  • Questioning
  • Withstanding pressure                             
  • Multitasking under high pressure
  • Creative problem solving                          
  • Decisiveness
  • Organizing                    
  • Relationship Building

How to Apply

Interested candidates are invited to send their CV via THIS LINK

Note: Only shortlisted candidates will be contacted

Fields Of Study

Information Technology

Electrical Engineering

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