About Us

Safaricom Telecommunications Ethiopia Plc is a company supporting Ethiopia’s digital transformation. As a member of the Vodacom family, we have a wealth of experience connecting over 334 million people globally and over 180 million people in Africa across our network. We look forward to partnering with Ethiopians as we build a new network in Ethiopia.

We are setting the groundwork in readiness for the launch of our services next year and are looking to work with purpose-led teams that put the community at the heart of service.

Safaricom Ethiopia is offering a wide range of careers, whether you’re looking to join our technology, commercial or corporate teams. If you would like a challenge and the promise of a digital future for the people of Ethiopia, we are looking for you. 

We are pleased to announce the following vacancy for Credit Controller within the Finance Function in Ethiopia. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to the Manager – Dealer Management (Finance), the role holder will Ensure that the company debt portfolio is maintained at acceptable levels on international debt & ensuring return on capital invested to the company. Providing support to the departmental projects with the stakeholders.

Job Responsibilities 

• To maximize revenue collection through diligent adherence of processes and tools necessary to deliver forecasted collections in the Debt management across all ledgers.
• Monitoring, evaluation & approval of retail & corporate credit application through the LPO/LSO/Contracts customers.
• Spearhead the projects and processes for the Credit & Customer Billing department in ensuring risk mitigation, process efficiency and business partner support and enabler.
• Management of post pay Staff accounts & Safaricom staff Debtors ledger.
• Accurate & timely individual, Departmental & project progress reporting on a weekly basis.
• Management of Departments Processes documentation for all tasks within Credit Control & continually participate on Post pay stakeholders trainings and process reviews.
• Ensure streamlining of processes to realize faster turnaround times and increased customer satisfaction.
• To actively participate on the projects that will ensure Customer acquisition, debt management, account management processes are effectively conducted.
• To ensure expedient management of customer queries requested through Letters, Emails to credit, telephone calls, walk in customers, customer management system Activities and service Requests. 

Job Requirements

Qualifications 

• Accounting or related Finance bachelor’s degree from a recognized university. ACCA will be an added advantage.
• 3-4 years experience in a Credit Control administrative and/ or account management role in debt management experience in a well-run company working with multiple business partners
• Proven experience & good understanding of debt acquisition and management and also Experience in building complex financial models to evaluate various financial plans.
• Experience in Oracle or any other ERP

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on LINK

and

then Click on the apply button.

Remember to attach your resume.