Application Deadline: June 05, 2022

We are here for our neighbors in need, who are suffering in this broken world.

ZOA, as an international NGO, supports people who have lost everything due to armed conflict or natural disaster. Together, we can come to their aid in emergencies and remain faithful to communities as they recover – providing new opportunities for them to help themselves again. The work of ZOA is coordinated from the Netherlands. We are active in multiple countries in Africa, South America, the Middle East Region, and Asia. We work with approximately 900 employees worldwide and with (local) partners. We invite you to join our team of committed colleagues.                               

ZOA is looking for a

MEAL Officer

ZOA’s programme in Ethiopia

ZOA works in several regions in Ethiopia: Gambella Regional State (field office in Gambella Town), Somali Regional State (field office in Dolo Ado and Melkadida refugee camp), Tigray Regional State (field office in Shire and Mekelle), Oromia Regional State (field office in Harar), Amhara and Addis Ababa. In Ethiopia, ZOA works with Internally Displaced People (IDPs), host populations, persons with disabilities, returnees, and a large population of refugees who fled a combination of violence and drought in Somalia, South Sudan and Eritrea. 

What we offer

ZOA offers a challenging position with a lot of responsibilities. We offer good benefits and remuneration which suits the NGO sector (including, but not limited to: medical, accident and life insurances, provident fund, training options). 

Your challenge 

He/she will be part of the Amhara Dessie area Programme team in pursuing the monitoring and evaluation tasks together with the Area Manager and Country Office MEAL team and ensuring high quality and timely inputs provided for implementation of programme office projects activities to maintain its overall objective and results in a cost effective and timely manner. The task holder is required to timely and accurately documents the progress of the projects and document lessons learnt and report by developing and implementing a sound M&E system. He/she also will be responsible for an increased level of transparency and accountability to the refugee and host community as well as other stakeholders, according to the Core Humanitarian Standard.

ESSENTIAL RESPONSIBILITIES AND DUTIES:

Monitoring and Evaluation:

• Support program office   MEAL staffs in developing MEAL systems, including MEAL plans; project implementation plans, log frames; IPTT; data management tools for the Amhara ZOA programmes and projects;
• Provide technical expertise, support, mentoring and training on MEAL and any other topic to ZOA project staff members as required; 
• Establish databases for all projects and analyze the monthly reports from the field;
• Conduct quarterly field visits per programme office for monitoring of implementation following the proposed plans and submit reports to area Manager and Country Office MEAL coordinator;
• Closely work with the Area Manager and MEAL coordinator on the design and roll-out of standardized monitoring tools and methodologies;
• Contribute to the formulation and writing of proposals and reports;
• Compile and disseminate periodic reports including monthly action plan tracker(IPTT) and CFRM database, and quarterly MEAL report to management team for decision making; 
• Collect good quality monitoring data (field monitoring visit and IPTT, organize data to ensure that regular reports are generated from monitoring data and that findings are communicated effectively to the Country Office and Programme Office in a timely manner;
• Ensure the utilization of appropriate reporting templates that facilitate the acquisition and aggregation of information in programs or develop and maintain effective information database;
• Participate in all other aspects of MEAL, for example surveys, baselines, evaluations, joint projects monitoring and reviews / lessons learning workshops/events;
• Analyze and discuss findings based on regular monitoring data with program team
• Maintain and monitor end user documentations and beneficiary lists on all projects that deliver services and products;

Accountability:

• Together with the Country Office MEAL Coordinator undertake accountability activities and develop tools to track adherence to Core Humanitarian Standards,
• develop and use of accountability information materials and the establishment of a pilot complaints response mechanism. This may include management of an Accountability Assistant, ensuring that complaints are logged and addressed in a professional and timely manner and that serious complaints relating to abuse, exploitation and corruption and referred appropriately.
• Collect good quality CFRM data bases and organize data to ensure that regular reports are generated from beneficiaries feedbacks & complaints data and communicated effectively findings to the Country Office and Programme Office in a timely manner;
• Ensure all accountability policies and procedures, including the operation of ZOA Ethiopia’s field-level feedback and complaints mechanisms, are adhered to, are fully operational and understood by ZOA staff and beneficiaries;
• Further develop and update ZOA’s accountability-related communications and learning materials for both staff and beneficiaries, promoting standardization and common minimum standards of accountability mechanisms for all programmes;
• Conduct regular field visits to monitor ZOA’s compliance with the internal accountability policies and procedures as well as the Core Humanitarian Standards

Learning and Knowledge Management:

• Organize and coordinate lessons learnt workshops/review of program work plans with partners and other stakeholders;
• Promote learning in the project, particularly on issues of programme quality and contribute to quality assurance of projects. Regularly produced and report on best practices and case studies;
• Ensure new analysis and information is available, including for the forthcoming communications strategy;
• Ensure that beneficiaries and other vulnerable community members including stakeholders are involved and participated in all MEAL activities.

Dealing with Problems:

The incumbent should have a high degree of problem analysis for both external and internal environments in order to propose viable solution which is in line with the organizational rules and regulations.

Communications and Working Relationships

Internally: MEAL Coordinator, MEAL Manager and Area manager.

Externally: Refugees, host community, community committees, local and international NGOs operating in the same geographical locations, government bodies, donors, external consultants.

Job Requirements

Education & Experience

• BA/MSc in Economics, Agricultural economics, Statistics or other Social Sciences studies;
• At least 3-5 years’ years of progressive experience in, and extensive knowledge of M&E, training staff, capacity building, quantitative and qualitative data collection, analysis and reporting and/or other aspects of M&E;
• Experience with statistical packages such as SPSS, GIS Software: MAP-INFO, ARC-VIEW preferred but not required;
• Experience in digital data collection Kobo tool box, ODK etc.

Minimum qualifications Skills & Attributes

• Specific knowledge of donors such as UNHCR, OFDA, WFP, UNOCHA, EU, MoFA The Netherlands, is highly desirable;
• Refined professional writing and verbal communication skills;
• Experience in Project Cycle Management and CHS;
• Strong interpersonal skills and ability to foster collaborative relationships with employees; highly approachable and responsive in nature;
• Ability to work with programme staff of varied skills, experience and background at all levels.
• Being able to work under pressure and meeting deadlines;
• Excellent time management and prioritization skills;
• Independent, self-starter; makes informed decisions without constant direction;
• Strong working knowledge of MS Office required;
• High accuracy and attention to detail.

VALUES:

Accountability:

·      Holds self-accountable for making decisions, managing resources efficiently, achieving results in line with ZOA core values;

·      Good knowledge of CHS and capacitate partners to work in adherence to CHS;

·      Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved;

·      Creates a managerial environment in-country to lead, enable and maintain our culture of child safeguarding.

Ambition:

·      Sets ambitious and challenging goals for self;

·      Widely shares personal vision for ZOA, engages and motivates others;

·      Future oriented, thinks strategically and on a global scale.

Collaboration:

·      Builds and maintains effective relationships, with own team, colleagues, members, donors and partners;

·      Values diversity, sees it as a source of competitive strength;

·      Approachable, good listener, easy to talk to.

Creativity:

·      Develops and encourages new and innovative solutions;

·      Willing to take calculated risks.

Integrity:

·      Honest, encourages openness and transparency;

·      Always acts in the best interests of children.

How to Apply

Interested applicants can apply using THIS LINK

Note: Women are highly encouraged to apply for the position. Only selected candidates will be contacted and invited to participate in the process of recruitment. Also we reserve the right to stop accepting applications before the end date if we find a suitable candidate.

ZOA operates with an equal opportunities policy and is committed to diversity in the workplace. Qualified women and men, people of all nationalities, and cultural backgrounds, and candidates with disabilities are welcome to apply.

It is our aim to inform all other candidates of their status in the recruitment process within 4 weeks after the vacancy has closed. An assessment may be part of the recruitment procedure. Documents that do not match the profile above will not be considered. Internal candidates will have priority, in case of similar results.

Please note that, as part of its recruitment process, ZOA carries out background and reference checks for all candidates. As ZOA participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a written questionnaire: the “Statement of Conduct”, which will be sent to past employers regarding Misconduct (such as sexual exploitation, abuse or harassment).