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Junior Customer Experience and Contact Center Officer

Amhara Bank

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Finance

Banking Management

Addis Ababa

1 years

1 Position

2022-06-07

to

2022-06-10

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Banking and Finance

Full Time

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Job Description

Application Deadline: June 10, 2022

Amhara Bank S.C. is one of the private commercial Banks with an aim to create a significant impact in the manner in which banking services are delivered through knowledge-based leadership & state of the art technology in a very unique presence and value proposition. The Bank focuses on service inclusiveness, innovation, community & customer focus.

The Bank would like to invite competent and qualified candidates to apply for the following positions to be hired on a permanent basis. Amhara Bank S.C offers competitive salary, excellent working environment & opportunity for learning & career development. The Bank also offers equal employment opportunity & encourages women to apply for the listed vacant posts. 

Essential Function

  • Answering incoming calls, social media request/queries and respond to customers emails,
  • Management and resolve customer complaints,
  • Identify and escalate issues to supervisors and,
  • Perform other duties as required

Place of Work: Addis Ababa

Job Requirements

Qualifications

  • BA in Accounting, Finance, Financial Management, Business Administration or related field,

Experience

  • One (1) year of relevant experience in banking industry.

How to Apply

Interested applicants fulfilling the above requirements are invited to apply only through

Application Form - Junior Customer Experience and Contact Center Officer - Addis Ababa For any inquiry contact Tel. 0118529028

Note: Applicants must state the location they apply for. Only short listed candidates will be communicated. Hard copy or physical applications will not be accepted. Incomplete application shall not be accepted


Fields Of Study

Banking and Finance

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