About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding. For nearly 60 years, CRS has taken the lead in responding to natural and man-made disasters affecting Ethiopia's most vulnerable communities. Moving beyond emergency response, CRS' disaster mitigation and recovery projects in drought and flood-prone areas have rebuilt individual and community assets through non-food aid in the form of agriculture, livestock, health, nutrition, and water and sanitation assistance. CRS's humanitarian work in Ethiopia also provides livelihoods support to farmers and entrepreneurs, promotes equality and inclusion, and mitigates the impact of COVID-19.

As part of CRS family, you will join the more than 5000 strong and vibrant individuals working globally to accomplish the mission of CRS. CRS/Ethiopia invites you, the qualified candidate, to apply for the following position.

Job Title:               Administrative Officer – CR Support

Band:                 VII

Required number:      One

Employment Term:     Definite Term i.e, (from July 1, 2022, to September 30, 2023)

Reports To:             Technical Advisor-Project Insight

Department:           Country Program

Country/Location:       CRS Ethiopia/Addis Ababa

Job Summary:

CRS is implementing an Oracle Cloud Enterprise Resource Planning (ERP) system, called “Insight” within the agency. The web-based, real-time system will help to give more visibility and controls of daily operations. The Global Supply Chain Management (GSCM) Unit is working closely with the Project Insight team, which leads the overall project and IT management of the roll-out, to implement Insight where it is needed and to support and train CRS supply chain staff who will use the software.

We are looking for a SCM Insight Support Officer to help us manage the Supply Chain aspects of our ERP system implementation in country program (CP). The SCM Insight Support Officer will be following daily Insight related activities of all inventory Organizations (IOs) and respond to requests related to Insight implementation.         

Job Responsibilities

• Support field staffs on maintaining and using Insight for supply chain management activities through online and onsite support modality.
• Training relevant supply chain, operations, and programming staff on the supply chain modules in Insight with Insight advisor
• Identify and capacitate superuser (s) from each IOs to make those superuser (s) resource person for respective IOs.
• Support and assist supply chain, operations, and programming staffs in data quality aspects of Insight.
• Analyze different reports of Insight and give feed backs to supply chain staffs on identified gaps.
• Facilitate and help supply chain, operations, and programming staff in solving problems related to Insight.
• In collaboration with Insight Technical Advisor, help solve frequently asked questions in time.
• Create and maintain proper conditions for learning and better usage of Insight and its outputs for different decision making.
• Identify performance gaps and training opportunities for supply chain, operations, and programming staff in collaboration with Insight Technical advisor.
• Compile and review CCP data for offline IO before it was captured into Insight.
• Perform all other Insight related jobs assigned as required.

Job Requirements

Typical Background, Experience & Requirements:

 Education and Experience

• MA/BA degree in Supply Chain Management, Information Systems, Business Administration. Prior experience in system implementation a plus.
• 3 years for MA and 5 years for BA degree with practical experience
• Demonstrated experience implementing, using and/or supporting Finance and/or Supply chain applications required.
• Proficient with Microsoft Office tools with good knowledge in excel analytic functionalities.
• Working knowledge of SharePoint or other means of enterprise-level electronic information sharing systems

Personal Skills

• This position requires an independent, self- motivated and analytical individual who can work with staffs having varying level of skill and knowledge.

 Skills & experience:

• High integrity and willingness to conduct her/himself transparently and open to scrutiny.
• Familiarity with the work of NGOs is desirable.
• Demonstrated experience in facilitation skills and training.
• Excellent verbal and written communication skills.
• Strong empathy skills and genuine care and respect for the needs of others especially female and another marginalized group.
• The ability to work in a systematic and organized manner.
• Ability to respect and maintain confidentiality.
• The ability to prioritize competing demands.
• Commitment to humanitarian principles and values.

Travel Required – frequent travel to PDPs are required and estimated up to 50%

Key Working Relationships:

Supervisory: NA

Internal: Supply Chain Manager, HoOPs PDP managers, Procurement manager and Inventory manager.

Agency-wide Competencies (for all CRS Staff):  

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.  

• Serves with Integrity
• Models Stewardship
• Cultivates Constructive Relationships
• Promotes Learning

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

How to Apply

You should fill the application form through this link: https://form.jotform.com/221672394089565 and attach your up-to-date CV on / before the application deadline June 27, 2022. You will be contacted only if selected for written exam/interview. Phone solicitations will not be accepted. These job opportunities are open to Ethiopian nationals only.

CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. 

 ** Qualified women are highly encouraged to apply**

CRS is an Equal Opportunity Employer