• Reception/Customer Care Operations
• To receive and transfer calls
• List of the members of staff and their respective extensions and mobile numbers
• Be familiar with the international codes
• Sorting out of letters and ensure receipt by intended receipts and collect signature from recipient
• Giving administrative support to top level managers and all staff
• Newspapers distribution
• Receipts of invoices and the people dealing/sorting out
• Record keeping and confirming invoice received. Raise claim for payment.
• Stationery management
• Raise for monthly Admin stationery
• Follow up and distribute after supply
• Coordinating meetings and booking rooms
• Manage the cafeteria provisions. Ordering, restocking and price control
• Receiving of visitors and directing them to their destinations
• Receipt and Dispatch of courier parcels (following the procedure)
• Receipt of letters and parcels from other courier companies and walk-in and distribute them.
• Liaising with the security with regards to power shortage and reporting the same to Power utility distributor and doing a follow-up to ensure adequate supply is restored.
• Liaising with Directorate on transportation of guests and issuing of taxi credit vouchers.
• Transfer of calls in absentia
• Manage visitor cards
• Any other duties that may be assigned from time to time by the immediate report/Territory Manager

CONTACTS

• Customers
• Management and staff
• Visitors & Contractors
• External agencies