Roles and Responsibilities

• Manage & co-ordinate the day-to-day relationship with major (inter)national brewers relating to delivery execution, contract preparedness, relationship development to ensure annual & multiyear supply agreements are established (volume & margin). 

• Ensuring the customer is presented with value-add innovative ideas/lateral solutions along the supply chain such that TCO is recognized & rewarded.

• Supports the implementation of strategies such that the company is the supplier of choice and point of reference for our competitors.

• The development of enduring customer relationships based on trust, innovation, credibility and respect

• Provide input for negotiation , management and tracking of Long-Term Agreements (LTA’s) and annual contracts with customers

• The translation of customer needs to both operations and procurement colleagues in order to ensure delivery against customer requirements and overall client satisfaction

• Active participation in the supply chain to address issues or obstacles preventing or adversely impacting customer experience

• Advise customers on timing of purchases considering market developments whilst protecting and maximizing business return

• Look to develop logistics and transport solutions that deliver a competitive advantage

• Active monitoring and reporting of risks and exposures related to your customers

• Tracking and management of contract execution, administration and deliveries (ensuring delivery budgets are met or exceeded)

• Assistance where necessary with payment issues and in the pursuit of mechanisms and solutions to reduce working capital

• Define, set up, track and optimize our KPI drivers to always satisfy the KPI drivers in the brewery/distillery - in line with business objectives.

• Participation in sales strategy formulation and budget setting (for the area/sector under your responsibility)

• Delivery of agreed budgets, financial targets and personal objectives

• Management of local customer specific positions to ensure they are within agreed limits

• Assistance in “packaging” and “marketing” of innovative tools for customers

• Monitoring of grain markets and dissemination of relevant market data/information to your customers

• Investigation of new opportunities, customers and markets

• Maintain and develop relationships with external suppliers and agencies as appropriate

• Review and report against KPI variances.

• Assist the Operations team to maximize customer specific malt quality in line with the potential of the malting barley crop, as measured by micro malting analysis

Job Requirements

Qualification:

• Degree  in Agriculture, Food Science, Marketing, Sales, Business Management and related fields. 

Experience: 

• Minimum four years experience in commercial related role. Customer Relationship Management demonstrating an established track record, understanding of Brewing/ distilling processes, -Background in national/international B2B sales context, appreciation of national commodity markets within a processing environment, understanding of logistics & supply chain practices - International trade perspective is desirable

• Formal brewing/Distilling qualifications and/or extensive practical experience would be well regarded

Language/ IT :

• Fluent in English and Amharic (spoken and written)

• Ability to use usual business software – Office 365

How to Apply

If you meet the minimum requirement please go to the email -  jobs.boortmalt@gmail.com  to apply – Kindly put the role you are applying for on the subject