Job Description

EXTERNALVACANCY ANNOUNCEMENT 

The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance.

For more information, visit the website: https://www.icrc.org/

The International Committee of the Red Cross (ICRC) Delegation in Ethiopia is looking to hire an experienced, highly motivated, and qualified person to fill:

PURPOSE

The Receptionist welcomes visitors and beneficiaries. S/he works the switchboard where required and manages some administrative tasks.

RELATIONSHIPS

•  Internally, interacts with all staff members.

•  Externally, interacts with representatives, high-level management, commercial providers and beneficiaries.

GENERAL DUTIES

•  Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement

• Understands and adheres to the ICRC Code of Conduct

• Understands the roles of the components of the International Red Cross and Red Crescent Movement

• Respects and observes staff regulations and security rules at all times

• Represents the ICRC in a professional manner at all times

• Develops and maintains a pleasant and conducive working environment with colleagues and line managers

• Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC

• May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary

ACCOUNTABILITIES AND RESPONSIBILITIES 

Reception

• Welcomes visitors, provides them with basic information and directs them to the appropriate staff member.

• Maintains visitors’ log book – recording all relevant information and distributing/collecting “visitors’ badge”.

• Manages the visitors’ badge inventory.

Switchboard/Skype for Business

• Answers and redirects incoming calls.

• Takes messages and transmits telephone messages to concerned colleagues.

• Ensures lines are functioning properly at all time. Coordinates with ICT and IM team when problems occur.

Secretarial duties

• Keeps the relevant phone/contact lists of the delegation up to date, with the support of the IM Admin Assistant and ADD ICT.

• Registers and updates the Contact database for the HoD’s interlocutors.

• Receives, scans and uploads all the incoming correspondence addressed to the delegation on the ADD Team Space (chrono in) and dispatches the original documents to the concerned unit.

• Registers all the outgoing correspondence on an Excel table and coordinates with the car dispatch for transmission of the correspondence to different ministries, embassies and other entities.

• Prepares, sends and receives the pouch from the sub-sites as well as from-to Geneva (and other sites) as requested and follows up with the receipt confirmation messages.

• Manages the orders of the business cards of the Delegation staff members.

• Assists the IM team in running regular inventories for the department stationaries.

ADDITIONAL DUTIES

• Follows up on all work-related messages and correspondence with the relevant contacts and departments

• Is aware of the delegation’s objectives and has a good knowledge of the Movement and other contacts relevant to the position.

• Collects and shares information to improve the ICRC’s understanding of the environment and humanitarian trends and responses.

• Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image.

• Takes responsibility for their own professional learning and development.

Job Requirements

• Bachelor Degree/Diploma in a relevant field of study

• Minimum of 2 years directly related experience

• Very good command of written and spoken English and Amharic

• Proficient in computer as well as MS Office suite and applications

• Capacity to work independently, resistant to stressful situations.

• Team spirit. Willingness to learn.

How to Apply

Candidates are expected to

 1. First, submit a short online application form through the following link:https://forms.office.com/r/CS5aXZDA4S and THEN

2. Formally apply through THIS LINK, with the usual application documents (CV and cover letter)

NOTE: A CANDIDATE WHO DID NOT SUBMIT

1. The Online application form and THEN

2. Send the CV AND COVER LETTER through ethiojobs will not be considered for this position.

Closing date: August 09, 2022

Women applicants and persons with disabilities are highly encouraged to apply.

Please note that only short-listed candidates will be contacted at all stages of the selection process.