Job Expired

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Administration Executive (Tigrigna Speaker)

ISON Xperiance Ethiocall PLC

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Business

Business Administration

Addis Ababa

1 Position

2022-08-04

to

2022-08-08

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Business Administration

Full Time

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Job Description

Job Description

POSITION SUMMARY

The Administration Executive provides support to the call center by overseeing facilities management; transportation; monitoring and reporting on admin expenses; and general office services. 

Key Performance Indicators 

  • Effectiveness and timely execution of administration services within predetermined and/or reasonable TAT.

  • Timely resolution of administration related queries.

  • Accurate and timely monitoring and evaluation of Administration budget.

  • Constant review and suggestion on areas of improvement of administrative services provided in consultation with the Site Head.

  • To work closely with the Human Resources department to ensure adherence to workplace Safety and Health. 

DUTIES & RESPONSIBILITIES 

  • Creates and maintains an office assets ledger.

  • Accounts for and maintains an expenses record for all administration related expenses.

  • Maintains an updated filing systems for all administration related matters.

  • Ensures office equipment such as printer(s); copiers are maintained in good order.

  • Receives, records, distributes and dispatches mail/ courier

  • Manages, coordinated and monitors the general maintenance and repair of facilities. 

  • Organises and monitors shift transport for staff and oversee cab services.

  • Coordinates and manages the cafeteria; in addition to ensuring that high level of cleanliness is maintained. 

  • Coordinates and organises meetings, office functions, in addition to maintaining a meeting room diary.

  • Records minutes of meetings; prepares presentations; binds documents for internal and/or internal use.

  • Coordinates with vendors on the provision of office services and/or supplies.

  • Organises and coordinates travel arrangements which includes but not limited to airport transfers, accommodation, visa applications and tickets (where applicable)

  • Maintains and tracks office supplies and inventory; tracks stock levels and places orders as required.

  • Receives, records and/or dispatches cheque payments in consultation with the Finance team

  • Prepares monthly administration report.

  • Ensure adherence to the Administration policies and procedures. 

WORK CONDITIONS:

  • Ability to work any shift in a 24/7 work environment including odd hours; weekends and public holidays

  • Ability to work extra hours to meet business needs

  • To reside within reasonable travel distance to the office, as defined by the Company; to facilitate ease of transport arrangements – where applicable 

Disclaimer

This job description gives a general guideline, and therefore does not include an exhaustive list of all duties and responsibilities undertaken by jobholders of this position.  iSON Xperiences reserves the right to change/amend/add other duties to job holder(s) of this position. 

CATEGORY: Supervisory

DEPARTMENT: Administration

REPORTS TO: Operations Site Head; and functionally to Corporate Administration 

Job Requirements

KNOWLEDGE AND SKILLS:

  • Graduate 

  • Excellent communication and interpersonal skills

  • Proactive and good problem solving skills

  • Strong negotiation skills

  • High level of confidence and ability to establish communication with others. 

  • Proficient in MS word, Excel and Power point

  • Ability to prioritize and work with minimum supervision. 

YEARS OF RELEVANT WORK EXPERIENCE:

  • 1-3 years on previous work experience in a similar role 

How to Apply

Interested and qualified applicants can send their CV to: isonxperience@ethiojobs.net

Fields Of Study

Business Administration

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