Job Expired
Gift Real Estate
Business
Marketing Management
Addis Ababa
8 years - 10 years
1 Position
2022-08-04
to
2022-08-09
Marketing Management
Full Time
Share
Job Description
Gift Real Estate is looking for qualified applicants for the following open positions.
Job Title:
Customer Service Manager
Job Overview:
Job Type: Full Time
Salary: Company’s Scale
Place of Work: Addis Ababa, Ethiopia
Job Position:
Customer Service Manager
Responsibilities:
responsible for the overall customer service function of the company and for ensuring effective and efficient service delivery, smooth and hassle free end –to- end and one shop service.
Be able to work cross functionally to assist and support the customer in all their dealings and enquiry with the company.
Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyze statistics and compile accurate reports
Keep ahead of industry’s developments and apply best practices to areas of improvement
Adhere to and manage the approved budge
Maintain an orderly workflow according to priorities
Qualification:
Education:
MBA/BA degree in Marketing, Management & Economics / BSc or Diploma in Civil Engineering, Architect is Advantageous.
Knowledge of the CRM is an advantage
Customer /people centric attitude
Excellent presentation, negotiation problem solving skills.
Able to work under pressure.
Fluent in both English& Amharic language
Good working Knowledge of MS Office – Word, Power Point, Excel etc…
Result orientation & drive for action.
Team work skills
Experience in basic financial analysis (cost-effectiveness, cost benefit etc.)
Outstanding communication & interpersonal skills
Excellent organizational and leadership skills
Experience:
Minimum of total 8-10 years relevant working experience from which 4-5 years Managerial level preferable in the real estate or construction sector.
Interested applicants, who fulfill the above requirement, can submit your CV, copies of relevant documents and Application to: giftrealestatehr2020@gmail.com Use the title of the position as the subject of the email.
Deadline: 09, August. 2022
Fields Of Study
Marketing Management
Related Jobs
1 day left
Jerr PLC
Sales and Distribution Manager
Sales Manager
Full Time
5 yrs
1 Position
Master's or Bachelor's Degree in Marketing Management or in a related field of study with relevant work experience, out of which 2/3 year in worked at a managerial level
1 day left
Jerr PLC
Marketing and Promotion Manager
Marketing Manager
Full Time
5 yrs
1 Position
Master's or Bachelor's Degree in Marketing Management or in a related field of study with relevant work experience, out of which 2/3 of years in worked at a managerial level
3 days left
Mekhil Empowerment and Training Plc
Customer Service/Sales Support
Customer Service Officer
Full Time
1 yrs
1 Position
Bachelor's Degree in Marketing, Accounting, or in a related Business field of study with relevant work expereince in a customer service role Required Gender: Female Job Type: On-site - Permanent (Full-time) Duties & Responsibilites: - Responding to customer inquiries via phone, email, and live chat. - Assisting clients with their Training journey to ensure their development experiences meet or exceed expectations. - Addressing and resolving customer complaints and issues promptly & following up with customers - Providing detailed information about our products. - Approaching Customers (Leads) and supporting the sales team - Collecting Customer feedback & Collaborating with team members to improve service delivery and customer experience. - Maintaining accurate customer records and transaction details. Required Skills: - Familiarity with Computer software’s
3 days left
Mekhil Empowerment and Training Plc
Sales Person/ Sales Representative
Sales Representative
Full Time
2 yrs
1 Position
Bachelor's Degree in any field of study with relevant work experience in sales, experience in education or Trainings if not in service industry. Required Gender: Female Job Type: On-site - Permanent (Full-time) Duties & Responsibilites: - Develop and execute sales strategies to meet or exceed sales targets. - Present and demonstrate products/services to potential clients. - Maintain accurate records of sales activities and customer interactions. - Identify potential customers and generate new business opportunities. - Present, promote, and sell products/services using solid arguments to existing and prospective customers. - Perform cost-benefit and needs analysis of existing/potential customers to meet their needs. Required Skills: - Ability to build rapport and manage client relationships with Strong communication skill. - Selling through cold calls, in person, generating and converting leads
3 days left
Laguz Trading and Logistics PLC
Marketing & Creative Associate
Marketing Officer
Full Time
3 yrs
1 Position
Bachelor’s Degree in Marketing, Communications, Business or in a related field of study with relevant work expereince in marketing Duties & Responsibilites: - Manage and grow our social media accounts - Develop engaging post ideas aligned with our brand’s tone and mission - Design social media content using Canva, PowerPoint, and preferably Adobe tools (Photoshop, Illustrator, Premiere Pro, etc.) - Record and edit videos for promotional or informative use • Maintain consistency with brand identity across all platforms - Ensure all materials reflect company colors, style, and professionalism - Draft and send holiday greetings, announcement emails, email campaigns, and newsletters
18 days left
Yimaru Academy
Marketing Strategist
Marketing Specialist
Full Time
2 yrs
1 Position
Bachelor’s degree in Marketing, Business, Communications, or in a related field of study with relevant work expereince Duties & Responsibilites: - Yimaru’s physical English school (driving student enrollment). - Manage and grow Yimaru Academy’s presence on Facebook, Instagram, TikTok, LinkedIn, YouTube, and Twitter/X. - Develop and execute lead generation campaigns to attract potential students and app users. - Ensure consistent brand messaging across all marketing channels. - Use analytics tools (Google Analytics, Meta Business Suite, etc.) to track campaign performance. Soft Skills: - Excellent copywriting and communication skills. - Strong organizational and project management abilities. - Ability to work independently and deliver results under deadlines. - Creativity and problem-solving skills. - Certifications (Preferred): - Google Ads or Meta Blueprint certification. - PMP, Six Sigma, or other project management certifications.