Job Description

The website administrator is responsible to manage, maintain, update and back up the website of the Bank so as to ensure that the website is up-to-date, operating securely and at an optimum speed.  The website administrator creates and updates the website contents that are harmonious with the Bank’s overall objectives. 

Main Duties & Responsibilities 

1. Monitoring web traffic statistics such as page views, bandwidth consumption, and click through rates

2. Maintaining and updating current content on the website to ensure it is relevant to users’ needs and informative in conveying the Bank’s message 

3. Analyzing data to determine what content should be added to the website to increase traffic or improve conversion rates

4. Coordinate with web developers, graphic designers or information technology professionals and ensure that all aspects of the website maintenance or upgrade or new page design and development projects are completed on time and in accord with the Bank’s requirement

5. Providing customer support through email or phone to answer questions or address concerns

6. Setting up user accounts and providing customer service to customers who use the website

7. Reviewing analytics data to determine which keywords or topics are generating the most interest from users

8. Creating and maintaining databases of customer information and other business records

9. Performs other related activities as might be given to him from time to time by his immediate supervisor. 

Job Requirements

Required Qualifications 

• Bachelor Degree in Information Systems, Information Technology, Web Design, Marketing or another related field of study

• Certificate or knowledge in graphic design tools such as illustrator or Photoshop is mandatory

• Certificate or knowledge of programming languages such as JAVA, HTML, Python, SQL, and others is advantageous  

Required Experience 

• A minimum of 3 years proven work experience as website administration is required 

Technical and Behavioral competencies 

• Skills to manage the website’s software, hardware and security

• Understand how to update the website’s content

• Understand how to manage the website’s hosting

• Understand how to protect the website from cyberattacks

• Effective communication skills

• Strong problem-solving skills and

• Be able to work independently and be self-motivated.

How to Apply

Interested and qualified applicants can apply using THIS LINK