Premier Switch Solutions S.C. (PSS) is a leading Electronic Payment Processing Company, established by major private banks of Ethiopia. The Company has implemented the first multi-institution shared-switch infrastructure to provide its member banks with a state of the art payment technology to drive ATM, POS, e-commerce, Mobile Banking and other payment channels and provide clearing of Debit/Credit card transactions for the banks. 

Description of Duties

• Currently, PSS has one vacant position stated below and would like to invite applicants who meet the qualification and required experience listed for this job opening.

• Implement the operations policy and procedure.

• Involve in the design and setup of work processes for clearing & settlement, transaction reconciliation, transaction dispute and fraud management.

• Handle clearing & settlement, transaction reconciliation, transaction dispute and fraud management services to meet the customer expectation as per defined SLA.

• Handle outgoing, incoming and clearing & settlement files are backed-up, archived and retained regularly as per relevant policy and procedure.

• Handle transactions related inquiries from customers.

• Handle rejected POS transactions for fixation of the problem and reprocessing

• Involve in the management of vendor relationship and monitor all support activities.

• Conduct periodic operation performance metrics.

• Assist in the maintenance, upgrade and migration of systems.

• Work with the relevant work units in the research and development of new products, services and technologies.

• Handle timely settlement of funds among member and non-member banks and international card schemes according to the relevant rules and regulation.

• Handle unsettled and exceptions related to transactions are properly addressed.

• Handle the inclusion of all authorized MasterCard, VISA & UnionPay transactions in their respective outgoing files.

• Conduct the timely sending of settlement reports to member banks.

• Assist in the preparation of budget for the department

• Involve in building knowledge base from lessons learned.

• Prepare periodic vital operational statistical reports.

• Perform any other duties as may be assigned from time to time by the supervisor.

Job Requirements

Qualification & Work Experience

• Bachelor’s Degree in Business Administration, Management, Finance & Accounting, or related field.

• At least two years experiences in payment and banking industry 

How to Apply

Interested applicants who meet the required qualifications are invited to submit their updated CV and copies of relevant documents within 7 days of this announcement.

We only accept applications sent via our email:  pss.hr@pss-ethiopia.com

Please write clearly for which position you applied on the email subject line. 

NB. : Only short-listed candidates will be contacted