About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Mercy Corps has been operating in Ethiopia since 2004. In partnership with civil society organizations, private sector, and the government, Mercy Corps Ethiopia has reached more than five million Ethiopians with interventions to save lives and build secure livelihoods. Our programs emphasize market-driven solutions, reinforce social bonds, and help communities build resilience to the impacts of climate change. Currently in six regional states – Afar, Gambella, Oromia, Somali, Amhara and South Nations, Nationalities and People’s Region (SNNPR) – Mercy Corps Ethiopia is driven by the mission to contribute the emergence of a peaceful, resilient, and prosperous Ethiopia which is inclusive of youth and women. Our strategic directions focus in promoting inclusive and dynamic markets; promoting peace and social cohesion through strengthening formal/informal governance structures and citizen engagement; improved natural resource governance; and integrated humanitarian response.

           Position Title:  Operation Assistant

           Duty Station: Jijiga

           Open Position:  1

           General Position Summary

 Operation Assistant will work within the Operations Department of Support structure, committed to provide reliable and compliant support to program activities in order to achieve efficient service to program beneficiaries.

Reporting to Senior Operations Officer, the Operation Assistant is responsible for the efficient coordination and management of all transport and fleet in MC Jigjiga operational areas and feeling the operational gabs wherever it is assigned and needed. 

 Essential Job Responsibilities 

 •       Work with the Senior Operation Officer to design a suitably staffed and equipped transport function to support the MC’s vehicle operations and policies.

•       Implement and direct MC standard Vehicle policies and procedures, with particular attention to safety and security issues.

•       Manage and be accountable for the vehicle fleet, ordering and inventory management of all vehicles related parts and consumables, including fuel.

•       Evaluate, manage, and monitor drivers.

•       Focal point for all purchases in Transport department. Raising PRs for vehicles spare parts and vehicle repairs. 

•       Manage the vehicle pool (if applicable).

•       Ensure that appropriate communications equipment is installed and functioning in MC vehicles to meet the operational and security requirements.

•       Ensure the correct and timely routine maintenance and repair of MC vehicles.

•       Ensure that all vehicles carry the required on-board documentation and that all documents are kept current (including insurance).

•       Inspect and record condition of vehicles, by maintaining weekly checklists file and ensuring that Vehicles logbooks are accurately filled

•       Carry out regular training to all drivers on basic vehicle mechanic skills, daily vehicle inspection, drills on safety driving, defensive driving, use of Codon, etc.

•       Ensure all vehicles are properly cleaned on daily basis.

•       Prepare weekly and monthly report on transport department and discuss with Senior Operations Officer

•       Signing on vehicle fuel forms for refueling and keeping accurate record and monitoring system on fuel consumption.

•       Ensure that all vehicles are secure when not in use.

•       Be familiar with local regulations / laws.

•       Any other duties as may be assigned by the supervisor

•       Plan, organize and managing the work of subordinate staff to ensure that the work is accomplished in manner consistent as per the MC requirement 

•       Collaborate with other managers and staff members in order to formulate and implement policies, procedures, goals and objectives

•       Establish quality transport and facility service for the organization.

•       Warehouse Management: Ensure that all store or warehouse management works are done to the required standard. Ensure that Bin Card/Stock Card is regularly up to date and the physical count of the items is matching with the records in the card.

•       Ensure that for all distributed materials, we have the copies of delivery note and the materials have reached the beneficiaries. Keep good standard filing system for distribution list and provide the information as and when requested by internal management or auditors

•       Ensure the fixed asset registration is kept to a standard required and provide quarterly updates to the Asset controller.

•       Provide support to the programme technical team in coordinating fleet management and discuss the needs and the plan in the weekly basis

Expected Deliverables:

•       Provide on time, standard weekly and monthly reports to the Senior Operation Officer, including fuel consumption report, maintenance report and any other reports requested by Supervisor.

•       Well maintained fleet and good filing system for all vehicles

•       Generate and / or maintain comprehensive price list for spare parts, for facilities equipment’s 

•       Conduct documented quarterly job performance reviews of Transport staff & Repair technician, providing appropriate feedback.

Strategy & Vision

•        Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.

•        Set direction by prioritizing and organizing actions & resources to achieve objectives and contribute to countrywide strategy development. 

•        Develop and organize activities to secure resources for programs and convince stakeholders to provide support.  

 Team Management 

•        Develop the capacity of the team, deepen understanding of their roles and assist with career development.

•        Assist team members with information, tools and resources to improve performance & reach objectives.

•        Promote accountability, communicate expectations, and provide constructive feedback informally and formally via regular one on ones and performance reviews.

•        Create and sustain a work environment of mutual respect where team members strive to achieve excellence.

•        Hire, orient and lead team members as necessary.

Finance & Compliance Management 

•        Ensure compliance with donor and Mercy Corps regulations related to emergency programming.

•        Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.

Influence & Representation 

•        Identify, build, and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments, and other stakeholders.

•        Communicate effectively to ensure overall project targets and donor obligations are met.

GEDSI (GENDER, EQUALITY, DIVERSITY AND SOCIAL INCLUSION)

 •        Understand and aware GDI related priorities of the country office and contribute for the realization of priorities (continually work to understand and be aware of the gender diversity and inclusion priorities of the country office and contribute in the execution) 

•        Promote gender equal and inclusive workplace culture in a day-to-day interaction with a team member, partners, and program participants.

Security  

•        Ensure compliance with security procedures and policies as determined by country leadership.

•        Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning  

•     As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves. 

Accountability to Beneficiaries 

•        Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

•        Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

Job Requirements

Knowledge and Experience 

•       Strong sense of personal integrity.

•       Attention to detail.

•       Strong supervisory skills.

•       Ability to multi-task.

•       Team spirit and problem-solving abilities.

•       Degree or Diploma in Logistics, Management, Auto mechanics from recognized college

•       3rd Grade or above valid Driving License and driving history is bonus.

•       Ability to communicate in both Somali & English languages. 

•       Knowledge of routes, duty stations, project areas, the NGO and diplomatic community is required.

 Success Factors 

The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building. S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. S/he have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.

Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps' policies, procedures, and values at all times and in all in-country venues. 

How to Apply

All interested candidates are encouraged to apply for the position advertised.  All applications submitted to the Mercy Corps office or electronically include a CV, three references, and all relevant official documents. Applications will not be returned and will not be retained for future recruitment efforts.  In order to ensure fairness to all applicant’s personal inquiries are not permitted.

 Only candidates that are short-listed will be acknowledged and called for interviews.

 “Mercy Corps is an equal opportunity employer promoting gender, equity and    diversity. Qualified female and young candidates are strongly encouraged to apply. We are committed to empower women and youth.”

 DEADLINE FOR ALL APPLICATIONS: 10 September 2022/ 4:00 PM

 Please send non-returnable applications and credentials to one of the following addresses:                           

 et-recruitment@mercycorps.org

 Note: Please make sure that you mention the position title in the subject line of your email application.

 OR:Mercy Corps RecruiterAddis Ababa: P.O. Box 14319Arbaminch: P.O. Box 33 , Jijiga: P.O. Box 225Negelle Borena: P.O. Box 116Dire Dawa: P.O. Box 974