FH Ethiopia is a non-governmental organization engaged in relief and development activities. At FH, we operate under a set of guiding principles we call the “The Heartbeat”. This includes our Values, Vision and Purpose, which serve as the explanation of who we are and how we work as organization. Together we follow God’s call responding to human suffering and graduating communities from extreme poverty. FH Ethiopia would like to invite potential candidates to apply for the mentioned position:

Position:    Information Management Coordinator                                                                                     (Internal/External)

Duty Station:                Addis Ababa

Duration of Contract: One-year contract, renewable (with60                                                                                       working days Probation)

Salary:                          As per the salary scale of the organization

Closing date:               September 15, 2022 

POSITION SUMMARY: 

The MEAL Unit is encouraged to use innovative and new methods of data gathering and analysis to fully show the impact of FHE’s work. The purpose of this position is to reinforce the information management system and to manage the collection, analysis and sharing of information that is important to make informed (evidence based) strategic decisions. The position holder is responsible to lead the utilization of monitoring and evaluation data for decision making, program planning and accountability for resources by program and project managers; documents and facilitates dissemination of lessons learned. The position holder will also work in close collaboration with the IT to design, manage and administer the database systems as well as for developing new tools and applications that will be used to facilitate internal work. 

Principal Responsibilities

Key Result #1 – Design data collection tools for the current country projects

Identify new sources of data and methods to improve data collection

Design of data collection forms as appropriate, ensuring that the purpose and use of all data collected is clear and easily collectable, highlighting where potential problems might arise

Identify barriers for information collection, collation, analysis and sharing

Collect, compile and analyze data from projects on monthly basis

Lead development of tools to harmonize data collection and processes across field offices to facilitate consolidation of information

Participate in the development of tools and templates to enable and enhance regular collection of data, generate quality database report for various program levels (monitoring of inputs, outputs, outcomes, etc.) by tracking outputs and progress program achievement

Guide collection of participants list by field offices and consolidates by cluster 

 Key Result #2 – Design Data consolidation and analysis plans for the current country projects

1.     Develop standard formats for publication materials and statistics

2.     Pursue data quality, troubleshoot data validation, and see issues to resolution

3.     Monitor data quality and provide feedbacks on data quality regularly to the data sources

4.     Retrieve data from database or electronic files as requested

5.     Uses statistical tools to interpret data sets, paying particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts

6.     Establishes data warehousing and business intelligence, which involves the management and application of data for analytics and business decision making

7.     Preparing reports that effectively communicate trends, patterns, and predictions using relevant data. 

Key Result #3 – MEAL Tool Development and Data Management

Ensure tracking of project results and develop an integrated database of all country projects

Ensure accountability through regular data updates, data integrity and working in collaboration with the data processors.

Incorporate field and technical team feedback to ensure the continuous improvement of data management systems

Maintain participant data using standard template with all necessary fields/attributes

Building new components of database data collection and aggregation tools (develops and maintains a comprehensive database of participants, watershed sites, infrastructures, etc.)Working with field office, head office, regional team, to ensure timely update of the database system

Supporting field office and technical staff to implement appropriate databases for tracking items in their areas of work

Ensuring data integration and interoperability, which includes everything to do with the transformation of data into a structured form (i.e., in an organized database) and the work necessary to maintain it

Maintaining reference and master data, or the process of managing data in such a way that redundancy and other mistakes are reduced by standardizing data values

Maintaining metadata, which involves all elements of creating, collecting, organizing, and managing metadata (data that references other data, like headers, etc.)

Key Result #4 – Designs and schedules database extracts and data movements

Plan and execute Implementations of new data related applications and systems.

Coordinate with the IT team on the ETL processes necessary to successfully incorporate data into database

Extract information for internal and external requests of data and coordinate with staff on data needs.

Develops appropriate Extraction, Transformation and Loading (ETL) applications for assigned projects

Designs and constructs appropriate data structures to meet project requirements and comply with overall data hub design standards and principles.

Design, implement and maintain the data solutions and models to store and retrieve data.

Create and share different datasets based on the required use cases

Key Result #5 – Produce and update data, reports and dashboards

Create and run reports on program performance and outcome measures

Maintain and report on accuracy and timeliness of documentation submission

Create dashboards by pulling data from different sources and present them to management team

Collaborate with teammates, leaders, and managers to determine and address data and reporting needs for various projects

Key Result #6 – Develop and share visual and spatial data

Ensure generation and sharing of digitized data to the relevant bodies

Produce, share maps illustrating scale/operational coverage

Produce Operational Presence and interactive maps using GIS mapping system

Ensure timely preparation and generation of information products, and support on information sharing and dissemination through web platforms to all projects and relevant users

Organize and manage the data input and initial analysis and presentation of data for each project

Ensure dissemination of information and knowledge sharing with projects

Ensure appropriate and regular information flow on all requests received

Key Result #7 – Handle internal and external data request

Ensure the collection of relevant and appropriate data needed for an effective MEAL system

Entertain any data request comes from internal and external users based on the data policy

Document and create rules relating to data standards and definitions

Plan and coordinate data quality assurance, including frequent survey auditing and data consistency checks

Key Result #8 – Identifies risks and issue related to database design and drives the mitigation of risks

1.     Control of security of the database systems and how users interact with the data

2.     System health monitoring and proactive correction of issues.

3.     Review submitted data model Database Change Requests for adherence to database standards and best practices.

Key Result #9 – Data storage, governance and security

Ensuring availability and proper management of physical hardware used to store and manage data

Maintaining master copies of data collection forms, ensuring accurate updating as needed and supporting documentation for data management system in electronic venue accessible to relevant teams

Making sure related data sources are present through source configuration

Archiving and protecting dataset of various assessments

Ensures all elements of protecting data and ensuring only authorized users have access

Ensures all databases and archives are protected from security breaches and data losses

Maintain databases, provide data entry if required

Develops protocols for sharing data and ensuring the project activities meet the requirements of the data protection protocol

Key Result #10 – Capacity building

Prepares training manuals and guidelines on data management

Provides training for field staff to ensure consistent data management system

Strengthen the capacity of staff on information collection, analysis and reporting

Other assignments

1.     Closely work with MEAL working groups established under various projects consortium members;

2.     Perform other tasks given by MEAL Unit Manager 

Job Requirements

Job Level Specifications

⮚       Full agreement with FH’s Christian foundation and beliefs as expressed in The Heartbeat: our Values, Vision, and Purpose.

⮚       Excellent writing skills in English with proven ability to review plan/reports with donor requirements/standards,

⮚       At least one year of experience developing complex SQL queries, scripts, and stored procedures.

⮚       Proficiency with database performance strategies, as well as tuning queries and processes.

⮚       Familiarity with server administration concepts in Microsoft Windows and Linux server environments.

⮚       Proven analytical and problem-solving abilities.

⮚       Strong Interpersonal skills,

⮚       Emotional maturity,

⮚       Commitment to FH Core Values, Purpose and Vision,

⮚       Cross-cultural Sensitivity,

⮚       Ability to work effectively under pressure.

⮚       Able to self-manage a diverse and dynamic set of responsibilities, proactively solve problems and / or suggest viable solutions while advancing goals and objectives;

Experience

⮚       Six years of work experience with an International Non-Governmental Organization or other international organization in a relevant field, preferably on information management, data collection, analysis and developing infographics preferably in humanitarian context

⮚       Proficiency in Microsoft Office, in particular, Microsoft Excel

⮚       Knowledge of current GIS software (ArcGIS, Google Earth, QGIS)

⮚       Knowledge of Mobile Data Collection tools

⮚       Knowledge of Power BI, Adobe Illustrator, DHIS2,

Knowledge of database development desirable

Education/Certifications

⮚       Master's Degree in Project management, Computer Science, in information management, information systems, data science, statistics, GIS or other related field. 

Supervisory Responsibility

The position has no Supervisory role.

Language

⮚       Proficiency in both spoken and written English; ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or government regulations. He/she has the ability to write reports, business correspondence, and procedure manuals.

Safeguarding Policy

Food for the Hungry/ FHE is committed to conducting its programs and operations in a manner that is safe for all beneficiaries it serves. It is FH's policy to create and proactively maintain an environment that prevents and deters any actions and omissions that put any beneficiaries, including children and the most vulnerable at risk. All personnel are expected to conduct themselves in a manner consistent with this commitment and obligation. Any violations of this policy could result in termination.

Safety & Security Responsibilities

⮚        Encourages compliance of Safety and Security principles and policies of the organization by all staffs;

⮚        Visiting project Offices and operational areas periodically to meet staff and making sure that all staff members are aware of the safety and security procedures;

⮚        Explains to staffs the reasoning behind the organization’s safety and security policies and procedures;

⮚        Organizing local training sessions, such as First Aid, Fire Safety, and Defensive Driving for staff members.  If possible, he/she should conduct briefing and training sessions himself/herself;

⮚        Ensures that safety and security objectives are added to performance reviews and evaluations of all staff members;

Encourages staff to adopt safe and secure practices. Ensuring that updated personnel information related to safety (Record of Emergency Data) and security management are

Gender Responsibilities

⮚        Provide adequate time to staff to participate in gender sensitivity workshops and related events.

⮚        Through observation, interviews, and spot-checks, ensure that the staff planning process is gender sensitive.

⮚        Build a better gender balance in staffing through affirmative action.

⮚        Observe if women staff are as involved as men in high-profile activities such as interaction with visitors and chairing meetings, and take corrective action if warranted.

⮚        Encourage female staff to participate in external networks (local and regional), as well as seminars and cross visits.

⮚        Facilitate open and regular discussions with staff on about the work environment, policies, and values convenient to gender issues.

How to Apply

Female Candidates are highly encouraged to apply

Competent candidates should submit their application and updated CV’s ONLY to:         recruitment_fhe@fh.org

Candidates MUST refer the position title "Information Management Coordinator" on the subject line of their email and applications