Purpose of the job

The role holder will be responsible for processing, monitoring and reconciling customer subscription payments made through manual.

Key Accountabilities

• Ensure customers payments are processed timely, accurately with in daily cutoff times and deadlines.

• Ensure any reconciliations items are investigated and cleared in timely manner.

• Assist regional agents with customer payment.

• Communicate and log calls for payment system issues

• Investigate and clear queries in timely manner and provide update and escalation of queries to Payment Manager.

• Proactively research and support new payment methods and solutions.

• Keep up to date with new developments in banking environment

• Prepare payment files to reprocess failed payments using automatic reconciliation system

• Play an active role in cross team and companywide project in order to support the short term and long term strategy

• Follow up 3rd party payment platform.

• Prepare monthly reconciliation

• Prepare daily and Monthly reports.

Job Requirements

Qualifications & Experience

• BA Degree in Finance, Computer science, Information systems or related field from recognized university

• Minimum 2 years’ experience in a financial or IT environment

• Advanced skills in MS Excel and Office

• Excellent understanding of existing payment landscape of Ethiopia

Functional Competency 

The incumbent is required to have the following functional competencies:

• Deadline Driven

• Conflict management

• Strong analytical skill

• Presentation skill

• Strong coordination skill

Behavioral Competencies

• Teamwork

• Motivating

• Perseverance

• Prioritization

• Analytical thinking

How to Apply

Interested candidates are invited to send their CV and/or cover letters through THIS LINK 

Note: Only shortlisted candidates will be contacted.