We are here for our neighbors in need, who are suffering in this broken world.

ZOA, as an international NGO, supports people who have lost everything due to armed conflict or natural disaster. Together, we can come to their aid in emergencies and remain faithful to communities as they recover – providing new opportunities for them to help themselves again. The work of ZOA is coordinated from the Netherlands. We are active in multiple countries in Africa, South America, the Middle East Region, and Asia. We work with approximately 900 employees worldwide and with (local) partners. We invite you to join our team of committed colleagues.                                

ZOA is looking for a

Child Protection Officer

ZOA’s programme in Ethiopia

ZOA works in several regions in Ethiopia: Gambella Regional State (field office in  Gambella Town), Somali Regional State (field office in Dolo Ado and Melkadida refugee camp), Tigray Regional State (field office in Shire and Mekelle), Oromia Regional State (field office in Harar), Amhara and Addis Ababa. In Ethiopia, ZOA works with Internally Displaced People (IDPs), host populations, persons with disabilities, returnees, and a large population of refugees who fled a combination of violence and drought in Somalia, South Sudan and Eritrea. 

What we offer

ZOA offers a challenging position with a lot of responsibilities. We offer good benefits and remuneration which suits the NGO sector (including, but not limited to: medical, accident and life insurances, provident fund, training options). 

Your challenge 

Working under the direct management of the Protection Manager , the Child Protection  Officer will be responsible for contributing to the technical supervision and implementation of ZOA’s child protection program around Woldiya. The Child Protection Officer will be responsible for the day to day management of the child protection unit covering the areas of child protection. The Child Protection Officer will collaborate with other officers  to ensure effective, relevant and holistic protection programming delivering activities in line with protection standards. Furthermore, the Child Protection Officer is expected to provide support to the project cycle management, proposal development and program strategy.

ESSENTIAL RESPONSIBILITIES AND DUTIES:

• Providing technical guidance to the Child Protection  program to ensure quality and adherence to national and international protection standards and guidelines;

• Build the capacity of the protection team through mentoring as well as designing and delivering relevant protection training for staff and beneficiaries as/when needed;

• Lead or contribute to protection assessments and mappings, and identify protection needs related to child protection;

• Supporting protection program development, including project design and developing of proposals;

• Oversee and revise Best Interest Determination (BID) reports produced by social workers to ensure their quality and adherence to UNHCR BID guidelines;

• Oversee activities in Child-Friendly Spaces in areas of Woldiya and ensure inclusion of all minorities in the camp as well as ensure that child safeguarding guidelines and principles are in place;

• Promote team building and contribute to a respective and positive working environment;

• Identify training and capacity building opportunities for protection staff and ensure that all protection staff are conversant with protection concepts, ZOA's code of conduct, humanitarian principles, accountability, and prevention of sexual exploitation and abuse;

• In coordination with supervisor, liaise with governmental officials, international and national organization and camp structures on ZOA’s behalf;

• Attend and contribute to relevant coordination mechanisms if relevant;

• Ensure appropriate financial reporting on all project activities, in cooperation with the Project Manager and ZOA finance and administration staff;

• Compile and provide weekly and monthly reporting on all protection activities and on project implementation progress.  This includes submitting weekly and monthly report to the M&E and to external partners. Contribute to donor report;

• Provide ongoing general monitoring of the operating context to ensure relevance and accountability to ZOA's beneficiary populations;

•  Maintain accurate and comprehensive files of project activities, outputs, materials, and other relevant documentation.

Your Total Rewards package at ZOA

1.    Compensation

Competitive salaries and financial security - we know how important these are to you and your family.

• Salaries that match the local market and we pay you in EUR.

• Annual salary review based on the cost of living in your location/Ethiopia.

• Annual Salary increase based on annual performance review

2.     Allowances

• Transportation allowance:  ETB 1,500 for our programme field office staff, & ETB 2,000 for our country office staff per month.

• Airtime Allowance: We provide data and airtime to enable you to conduct your work outside of the office.

• we provide a closed user group so you can speak to your colleagues at no cost.

• Food Allowance: we provide lunch daily at our offices, ZOA pays 600 ETB per month and staff contribute 400 ETB per month.

• Severance payment: one month’s salary for an extra service year.

• Hardship Allowance: If you are working in identified places as a remote and hazardous by the government, you will be entitled 20-40% additional allowances of their basic salary. Therefore, we provide 40% hardship allowance to ZOA employees working in Gambella, Dollo Ado and Shire field offices.

• Transfer Allowance: We provide transfer allowance of 10,000 ETB If, in case of you permanently shift or transfer to a new programme area.

3.     Paid Leave

We recognize you have priorities outside of work.

• Our flexible paid time off package gives you the flexibility you need.

  • Annual Leave: 20 days of annual leave in addition to public holidays, and you are also granted one extra day for each extra full year.

  •  Enhanced Maternity Leave provision, 4 months

  • Paternity Leave 5 working days.

  • Rest and Recuperation (R&R): We provide you 5 working days for every consecutive 12 weeks of work R&R leave to unaccompanied staff who work away from their permanent place of residence to spend time with their family. Therefore, ZOA provides R&R leave for its employees who work in the program offices in Somali, Gambela, and Tigray regions.

  4.    Insurance

   Provident Fund  + Pension: : 32% (22% from ZOA and 10% from You.
  Life insurance  

   Medical Insurance: We also covers your dependents, and your medical expenditures are covered by ZOA up to 100% of each invoice, up to a defined maximum refunded amount of Br 200,000 ETB  per annum.

   5.    Wellness

   We care about your health and wellbeing. We offer a comprehensive health package and initiatives to support your wellbeing.

• Covid-19:  free vaccination and PCR test

• We have established a social committee in every region.

  Learning & Development

• Professional development programme and support with funding for a relevant qualification.

• Study/exam leaves

• Training and coaching   module

Job Requirements

QUALIFICATIONS AND EXPERIENCE

• Bachelor degree in social sciences, law, social work, international development, or other relevant field from a recognized institution

• Minimum 3 years of experience in a protection role for an international NGO, UN agency or relevant ministry or local authority.

• Technical expertise and experience in child protection, including case management

• Experience in project management

• Strong inter personal skills and Staff management skills

• Commitment to learning and implementing organizational policies and procedures

• Full proficiency in Microsoft Office package

• Strong planning, organization and problem solving skills with ability to work both independently and within a team in a demanding work environment

• Integrity, strong work ethic, and ability to consistently meet deadlines under pressure

• Experience of working in emergency and refugee camp setting

• A sensitive approach to external representation

• Excellent proficiency in written and spoken Amharic and English. Local language is an advantage

VALUES:

 Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving results in line with ZOA core values;

• Good knowledge of CHS and capacitate partners to work in adherence to CHS;

• Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved;

• Creates a managerial environment in-country to lead, enable and maintain our culture of child safeguarding.

Ambition:

• Sets ambitious and challenging goals for self;

• Widely shares personal vision for ZOA, engages and motivates others;

Future oriented, thinks strategically and on a global scale.

Collaboration:

• Builds and maintains effective relationships, with own team, colleagues, members, donors and partners;

• Values diversity, sees it as a source of competitive strength;

• Approachable, good listener, easy to talk to.

Creativity:

• Develops and encourages new and innovative solutions;

• Willing to take calculated risks.

Integrity:

• Honest, encourages openness and transparency;

• Always acts in the best interests of children.

How to Apply

ZOA operates with an equal opportunities policy and is committed to diversity in the workplace. Qualified women and men, people of all nationalities, and cultural backgrounds, and candidates with disabilities are welcome to apply.

 If you are interested in this position, please apply directly via THIS LINK

CV’s of no more than 3 pages in length are appreciated.

Please provide at least 3 references related to your previous employment listed in the application. References of previous positions held should not be older than five years.

Only selected candidates will be contacted and invited to participate in the process of recruitment. It is our aim to inform all other candidates of their status in the recruitment process within 4 weeks after the vacancy has closed. An assessment may be part of the recruitment procedure. Documents that do not match the profile above will not be considered. Internal candidates will have priority, in case of similar results.

Please note that, as part of its recruitment process, ZOA carries out background and reference checks for all candidates. As ZOA participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a written questionnaire: the “Statement of Conduct”, which will be sent to past employers regarding Misconduct (such as sexual exploitation, abuse or harassment). 

"Women are highly encouraged to apply for the position"

Also we reserve the right to stop accepting applications before the end date if we find a suitable candidate.