We are here for our neighbors in need, who are suffering in this broken world.

ZOA, as an international NGO, supports people who have lost everything due to armed conflict or natural disaster. Together, we can come to their aid in emergencies and remain faithful to communities as they recover – providing new opportunities for them to help themselves again. The work of ZOA is coordinated from the Netherlands. We are active in multiple countries in Africa, South America, the Middle East Region, and Asia. We work with approximately 900 employees worldwide and with (local) partners. We invite you to join our team of committed colleagues.                                

ZOA is looking for a

Community Based socio-therapy (CBS) Project Officer

ZOA’s programme in Ethiopia

ZOA works in several regions in Ethiopia: Gambella Regional State (field office in  Gambella Town), Somali Regional State (field office in Dolo Ado and Melkadida refugee camp), Tigray Regional State (field office in Shire and Mekelle), Oromia Regional State (field office in Harar), Amhara and Addis Ababa. In Ethiopia, ZOA works with Internally Displaced People (IDPs), host populations, persons with disabilities, returnees, and a large population of refugees who fled a combination of violence and drought in Somalia, South Sudan and Eritrea. 

What we offer

ZOA offers a challenging position with a lot of responsibilities. We offer good benefits and remuneration which suits the NGO sector (including, but not limited to: medical, accident and life insurances, provident fund, training options). 

Your challenge 

The objective of this role is to ensure high quality and timely implementation and monitoring of ZOA’s peacebuilding activities in Gambella Regional State. The post holder will work closely with ZOA colleagues and with the Government Peace and Security office, Sport office, RRS, UNHCR, and with community leaders to implement a strategy designed to promote community cohesion, conflict prevention, reconciliation and trauma healing at host community and refugee camps level. 

ESSENTIAL RESPONSIBILITIES AND DUTIES:

• Ensure that all planned activities in ZOA’s peacebuilding projects are implemented and documented;

• Provide direct support, guidance, coaching and mentoring to CBS facilitators and coordinate the CBS sessions implementation to achieve desired outcomes;

• Participate in community based socio-therapy (CBS) de-brief and peer review sessions with CBS facilitators at every phases of the sessions and report on progress, challenges and way forward;

• Coordinate all sites preparation for conversations, and mobilize participants for each group  and follow-up the progress of Socio-therapy sessions;

• Liaise and  work with  Woreda government officials, RRS and UNHCR and ensure that leaders in project locations are  given sensitization training on CBS and rights based peacebuilding;

• Represent ZOA in coordination and thematic meetings in the  camps and woreda  Camps

• Follow  the mobile court supports and report on progress, challenges and way forward; 

• Maintain positive relationships with all relevant actors in programme area including local authority, ARRA, UNHCR, women/youth groups, elders, traditional and religious leaders etc;

• Attend Government’s coordination sectorial meetings at camp and woreda level;

• Conduct community dialogues, and intergroup reconciliation at Camp, Woreda, Zone and regional  levels;

• Represent ZOA at relevant functions as may be requested by the line Managers;

• Support and carry out monitoring and evaluation activities for the ZOA  peacebuilding program in collaboration with the senior MEAL officer, external consultants and under the guidance of the Peacebuilding Project Coordinator;

• Develop project implementation tools including implementation manual, Project Implementation Plans (PIPs), M&E Plans, procurement plans, weekly/monthly work plans as may be necessary.

• Develop appropriate publicity materials like stories, photos and case studies as needed;

• Document community and stakeholders’ feedback and share with relevant stakeholders for appropriate action.

• Ensure that project administration is in order, properly executed and up to date;

• Prepare Terms of Reference, monthly report, weekly updates and contribute to donor and ZOA’s quarterly reports;

• Participate in all capacity building initiatives, filed assessments, monitoring,  community dialogues, sport competitions as required;

• Ensuring that any Safety, Security and Safeguarding concerns are addressed immediately and in line with ZOA Policy.

• Performs other related activities as required.

Your Total Rewards package at ZOA

1.    Compensation

Competitive salaries and financial security - we know how important these are to you and your family.

• Salaries that match the local market and we pay you in EUR.

• Annual salary review based on the cost of living in your location/Ethiopia.

• Annual Salary increase based on annual performance review

2.     Allowances

• Transportation allowance:  ETB 1,500 for our programme field office staff, & ETB 2,000 for our country office staff per month.

• Airtime Allowance: We provide data and airtime to enable you to conduct your work outside of the office.

• we provide a closed user group so you can speak to your colleagues at no cost.

• Food Allowance: we provide lunch daily at our offices, ZOA pays 600 ETB per month and staff contribute 400 ETB per month.

• Severance payment: one month’s salary for an extra service year.

• Hardship Allowance: If you are working in identified places as a remote and hazardous by the government, you will be entitled 20-40% additional allowances of their basic salary. Therefore, we provide 40% hardship allowance to ZOA employees working in Gambella, Dollo Ado and Shire field offices.

• Transfer Allowance: We provide transfer allowance of 10,000 ETB If, in case of you permanently shift or transfer to a new programme area.

3.     Paid Leave

We recognize you have priorities outside of work.

Our flexible paid time off package gives you the flexibility you need.

• Annual Leave: 20 days of annual leave in addition to public holidays, and you are also granted one extra day for each extra full year.

•  Enhanced Maternity Leave provision, 4 months

• Paternity Leave 5 working days.

• Rest and Recuperation (R&R): We provide you 5 working days for every consecutive 12 weeks of work R&R leave to unaccompanied staff who work away from their permanent place of residence to spend time with their family. Therefore, ZOA provides R&R leave for its employees who work in the program offices in Somali, Gambela, and Tigray regions.

4.    Insurance

 Provident Fund  + Pension: : 32% (22% from ZOA and 10% from You.

 Life insurance 

Medical Insurance: We also covers your dependents, and your medical expenditures are covered by ZOA up to 100% of each invoice, up to a defined maximum refunded amount of Br 200,000 ETB  per annum.

5.    Wellness

We care about your health and wellbeing. We offer a comprehensive health package and initiatives to support your wellbeing.

• Covid-19:  free vaccination and PCR test

• We have established a social committee in every region.

Learning & Development

• Professional development programme and support with funding for a relevant qualification.

• Study/exam leaves

• Training and coaching   module

Job Requirements

QUALIFICATIONS AND EXPERIENCE

• Personal qualities of integrity and commitment to ZOA’s mission; proactive, hands-on and confident communicator who will work positively and helpfully with programmes and operations colleagues in ZOA Ethiopia

• Bachelor’s degree in Public administration and Management, Development, Anthropology,  Psychology,  Peacebuilding, Security and Governance, International Relations or in related fields;

• Minimum of at least three years’ experience in working on peace building project, Socio-therapy  issues with civil society;

• Experience in projects planning, Implementation, Monitoring, Evaluation and Learning;

• Knowledge of the key issues and trends in Socio-therapy, Peace building and conflict resolution;

• Past work experience in Gambella Regional State is desirable;

• Ability to work independently as a part of a team to implement the project;

• Proven analytical skills and ability to think strategically;

• Fluency in English – written and verbal;

• Ability to communicate in local languages is desirable;

• Experience in Field data analysis packages;

• Effective IT Skills (Microsoft Office);

• Planning, narrative and financial reporting skills;

• Communication, tact and negotiation skills;

• Conceptual understanding of Community based socio-therapy peace building and conflict resolution.

• Good knowledge and understanding in demonstrating gender awareness and sensitivity and organization code of conduct;

• Ability and willingness to work as a member of the team, with people of different cultural, and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity;

• Strong interpersonal and communication skills; experience in effectively communicating key data, including presentations;

VALUES:

 Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving results in line with ZOA core values;

• Good knowledge of CHS and capacitate partners to work in adherence to CHS;

• Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved;

• Creates a managerial environment in-country to lead, enable and maintain our culture of child safeguarding.

Ambition:

• Sets ambitious and challenging goals for self;

• Widely shares personal vision for ZOA, engages and motivates others;

Future oriented, thinks strategically and on a global scale.

Collaboration:

• Builds and maintains effective relationships, with own team, colleagues, members, donors and partners;

• Values diversity, sees it as a source of competitive strength;

• Approachable, good listener, easy to talk to.

Creativity:

• Develops and encourages new and innovative solutions;

• Willing to take calculated risks.

Integrity:

• Honest, encourages openness and transparency;

• Always acts in the best interests of children.

How to Apply

Apply using THIS LINK

Only selected candidates will be contacted and invited to participate in the process of recruitment. It is our aim to inform all other candidates of their status in the recruitment process within 4 weeks after the vacancy has closed. An assessment may be part of the recruitment procedure. Documents that do not match the profile above will not be considered. Internal candidates will have priority, in case of similar results.

Please note that, as part of its recruitment process, ZOA carries out background and reference checks for all candidates. As ZOA participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a written questionnaire: the “Statement of Conduct”, which will be sent to past employers regarding Misconduct (such as sexual exploitation, abuse or harassment). 

"Women are highly encouraged to apply for the position"

Also we reserve the right to stop accepting applications before the end date if we find a suitable candidate.