The IT Coordinator will be responsible for providing technical support to all IT related issues for the project including but not limited to installation and testing of workstations, printers, client software, upgrades, and configuration.

Creative Associates Overview

Creative Associates International Inc.  is a dynamic, fast-growing global development firm that specializes in education, economic growth, democratic institutions and stabilization. Based in Washington, D.C., Creative has a field presence in more than 25 countries with a strong client portfolio that includes the U.S. Agency for International Development and the State Department, among others. Since its founding in 1977, Creative has earned a solid reputation among its clients and is well-regarded by competitors and partners alike. 

Program Overview

READ II Project works on education in crisis and conflict (EiCC) response to some of the conflict-affected parts of Tigray, Amhara and Afar remotely in Oromia Regions while maintaining modest support to at-risk and vulnerable students, IDP coordinators, teachers and IDP communities and returnees at the three regions in collaboration with international and local organizations to provide humanitarian services in response to the crisis created by the armed conflict. READ II will collaborate and coordinate its crisis response with these organizations to leverage the programs as appropriate.

Reporting & Supervision

The IT Coordinator will report to the Grants & Logistics Manager.

Primary Responsibilities:

• Implement and document network operations, processes, and procedures.

• Deploy and implement office network according to HQ specifications.

• Serve as the office Network Administrator.

• Identify and solve possible problems in the network.

• Supervise installations performed by third parties such as cabling, Internet connection, etc.

• Supervise and follow-up on equipment maintenance performed by other contractors.

• Provide support to project’s digital communication.

• Support and troubleshoot users in the office on their daily work.

• Implement and enforce security on the network and prevent misuse of the IT resources.

• Provide support to project’s digital communication.

• Responsible for IT inventory; work closely with the Admin & Logistics Officer and procurement team to monitor distribution and location of IT equipment by performing a yearly inventory check-up.

• Set up, implement, and maintain hardware firewall.

• Keep the network healthy by applying all required security patches and monitoring the correct delivery of all antivirus updates.

• Implement and document a disaster recovery plan and offsite storage of backed up data.

• Other tasks as assigned.

Job Requirements

Required Skills & Qualifications

• Master’s or Bachelor’s Degree in Information Technology required.

• 4 or 5 years of specific experience in desktop support, ICT, Information Systems, or a related field.

• Knowledge of USAID Rules and Regulations and previous experience of working on USAID-funded projects preferred.

• Hands-on experience in project closeout.   

• Fluency in English is required. 

How to Apply

Submit your most recent and detailed CV only via email: recruitment@readethiopia.com

Note: Please make sure to indicate the JOB TITLE in the subject line of your email. Applications should consist of cover letter and updated curriculum vitae a maximum of three pages with 3 professional references, the persons’ telephone number & email address. Female candidates are strongly encouraged to apply.

Only finalists will be contacted. No phone calls, please

Creative Associates International Inc. is an Equal Opportunity Employer: Disability/Veteran.