Job Expired
Account Executive
Info Mind Solutions PLC
Business
Business Management
Addis Ababa
2 years - 3 years
1 Position
2022-10-18
to
2022-10-20
Business Administration and Management
Full Time
Share
Job Description
Info Mind Solutions as a human capital solutions provider covers a wide range of services catering to job seekers and employers all within a customized package. IMS is the parent company of Ethiojobs.net, Talent Search, Dereja.com etc.
The IMS brand is founded on the principle that the secret to success in any sector lies in the employee that is why we see ourselves in the business of creating thriving employees. we provide various services like recruitment, Online Job board, Training and consultancy, Payroll management, and other HR services to different national and multi-national organizations.
The Account Executive is responsible for managing in-house sales and service delivery and in-house sales Account . The position holder is responsible for communicating with clients regarding posting services, managing the in-house sales client, redirecting clients' needs to other units as identified, following up on payment with the Finance department, and ensuring clients are satisfied with the service.
MAIN DUTIES AND RESPONSIBILITIES:
In-house sales and service delivery Management
Being the point of contact for Clients in house sales and services delivery and building and maintaining a long-term relationship with clients
Support existing clients on issues regarding posting, package, and access to the website.
Ensuring Clients posting services have been delivered on time and ensuring the quality of the service.
Monitoring and tracking the usage of the product and updating the database and Client on the package.
Interact and coordinate with the service team and other IMS staff members and departments to ensure client satisfaction.
Bolstering the existing clients on enhancing their usage of the package.
Managing and solving problems occurring with Ethiojobs service.
Analyze and track in house sales data of the assigned Client and provided a report to Client Relation Team Leader.
Facilitating and delivering training to Clients.
Recording and updating Client engagement daily activities.
Following Payment
Coordinating and facilitating the payment of service with the Finance team.
Report
Developing and communicating timely reports to the Client Relation Team Leader
Team Collaboration
Assisting the Management Trainee and Account associate
Facilitating and coordinating with the outdoor sales team.
Job Requirements
REQUIRED QUALIFICATION
Education & Experience
BA in Marketing, Management and other relevant filed
At least 2-3 years of experience of working as Account Executive, Sales, Marketing and related position.
Experience working in Business to Business, Perfareable
Ability to collect, track, and analyze large amounts of data.
Understanding of consumer behaviors and industry trends.
Ability to prioritize among competing tasks
Skills
Excellent communication skill
Client Management
Time Management
Attention to Detail
Team Works
MS Office
CRM tools
How to Apply
Send your CV through ims_hr@ethiojobs.net making your subject line Account Executive.
Fields Of Study
Business Administration and Management
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