Information Hub-Team Lead will be responsible for the project implementation of DRC’s Information Hub services in Addis Ababa. The IH Team Lead will supervise Officers and Info Hub-based outreach workers, as well as collaborate with other Program staff, to ensure EMP activities in the Info Hubs are delivered according to EMP plans and policies. The IH Team Lead will play a key role in coordinating EMP’s Information and Communications (IC) component, to ensure operational concerns and considerations from the field are effectively fed back and mainstreamed into future activities. Furthermore, the IH Team Lead will be responsible for management of Information Hub facilities, ensuring efficient operations and procedures.

Duties/Responsibilities:

• Oversee field implementation of EMP IC activities, including information sessions and dissemination of IEC materials.

• Develop and maintain cordial working relationships with key stakeholders, including community members and representatives, local government authorities, RRS, UN agencies, and other stakeholders, as necessary and directed by the component team.

• Contribute to the development of Activity sheets on a quarterly base with informed and innovative additions to interventions.

• Support the establishment and/or maintenance of Info Hub dissemination channels.

• Organize monthly information sessions at the Info Hubs, per the specifications provided by the IC team.

• Oversee the distribution of printed materials, such as leaflets and service directories, in Info Hub catchment areas.

• Find safe but effective social media platforms among the community to disseminate IEC materials

• Manage referral processes to service providers through the Info Hub helpdesk function.

• Create innovate ways of reaching out to Eritrean community in Addis Ababa as to heighten the number of clients utilizing the help desk.

• Follow through weekly harmonization meetings among mentors and outreach works to ensure updated info exchange.

• Oversee the schedule of mentors and outreach workers with the help officer to ensure smooth help desk service at the Info Hub.

• Brainstorm with mentors, outreach workers and info session participants to identify information gaps among the community for further delivery through info sessions and other Info Hub outlets.

• Develop vivid periodic report for all activities implemented across the Info Hub maintaining programme’s and DRC’s standard.

Job Requirements

• Higher education degree in development studies, social work and social sciences or other relevant field from a recognized institution

• Minimum of 3 years’ experience, preferably in humanitarian and/or development programs working for an international organization or UN agency.

• Experience working with mixed migrants, refugees, asylum seekers, and/or internally displaced persons using community mobilization and participatory approaches.

• Strong planning, organization and problem-solving skills with ability to work both independently and within a team in a demanding work environment.

• Excellent oral and written communication skills.

• Good computer skills (MS Excel, Word, PowerPoint and Outlook).

Req. No:

Place of Work ፦ Addis Ababa

How to Apply

Register using the following LINK

Note: Send your updated CV and cover letter explaining your motivation and why you are suited for the post.