The Carter Center is a not-for-profit international NGO committed to waging peace, fighting disease and building hope worldwide. The Carter Center country office in Ethiopia, which assists the Government of Ethiopia in Disease Elimination and Eradication Programs is looking for a qualified professional to fill the following vacancy for its Health Programs: 

Summary of Job Description:  

• Responsible for overseeing TCC-E IT staff and daily IT operations.

• Oversee and coordinate the IT related activities and provide support for smooth day-to-day operations.

• In consultation with HQ Information Technology department, develops, implements, and maintain  well-functioning IT  system across The Carter Center Ethiopia Offices.

• Ensures that the organization gets compatible, secured, and consistent  IT support services which contributes  for the efficiency and productivity of TCCE activities and achievements of its strategic objectives.

• Responsible for developing TCCE IT strategic and operational plan as per the overall TCC IT policy and strategic plan and oversee its implementation.

• Responsible to ensure effective and secured operations of all computer network systems.

• Oversee the compliance to IT policies and procedures and ensures that the IT policies of the organization are shared and understood by all staff and adhered.

• Assess the workflows of TCCE and support  on the automation of the work processes and systems based on the operational and  strategic need of the organization.

• Collaborates with various department managers, project managers and regional offices to ensure that essential  IT supports provided to staff and offices.

• When approved, participated, and manages the acquisition, installation, configuration, coordination, monitoring, and maintenance of the software.

• Delivers O365 strategies for documentation and storage of data and build staff capacity on Microsoft O-365 packages and related digital skills.

• Attends monthly virtual IT meetings organized by  HQ IT team and shares new developments to the country office  as appropriate

• Performs other duties as may be assigned by the supervisor.

Job Requirements      

• BSc Degree in computer science, information technology or in a related fields with relevant work experience

• Relevant experience of a minimum of eight years in managing IT support services. NGO experience is a plus. 

• Proven experience in managing IT infrastructure and services, computer network installation, and administration.

• Experience in the area of data management and automation.

• Proven work experience in supporting work process automation.

• Professional track record of practical technical management experience.

• Required essential skills:

• Proven managerial skills and experience, proven IT expertise and technical proficiency.

• Knowledge of current applications and trends of Information Technology.

• Strong written and oral communication skills.

• Strong customer service attitude and skills.

• Highly organized, multi-tasked, and good time management skills. 

How to Apply

Submit your updated CV, application letter and copies of all supporting documents by HR.Ethiopia@cartercenter.org or in person at TCC-E Country Office, HR Unit located Bole sub city, Woreda 06, House No. New Around Gerji Mebrat-Haile, in front of Mulmul Bakery for more information Tel.+251116624562 or +251118 699537 Addis Abeba

Note: Please indicate duty station & position applied for in the subject line. Female applicants are highly encouraged to apply Only short-listed applicants will be contacted.