Job Expired
Customer Service Officer (Maker) – IFB
Dashen Bank
Business
Marketing Management
Addis Ababa
0 years
1 Position
2022-11-14
to
2022-11-24
Accounting
Marketing Management
Management
Information Technology
Banking and Finance
Economics
Full Time
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Job Description
The Customer Service Officer is responsible for the delivery of excellent Customer service to all external and internal customers. You are also responsible for the provision of accurate and efficient secretarial, clerical, cashier, reception, records, administration and backfilling support.
Job Requirements
Academic & Professional Qualification: Bachelor's Degree in a business-related field e.g. Marketing Management, Accounting, and Finance, Management, Economics, Business Administration, Information Technology, or any other equivalent fields
A basic understanding of Interest-Free/ Islamic finance principles/ Sheria law supported by a Diploma or Certificate in Interest-Free Banking shall be given priority.
Experience: Zero (0) years of experience.
Not more than 25 years of age (for external applicants)
Required Behavioral & Leadership Competency:
Interpersonal and cross-cultural skills, including the ability to build collaborative relationships with sensitivity to diversity/inclusion.
Creativity and innovation skills.
Action-oriented.
Quality focus and attention to detail.
Professionalism and integrity in line with Dashen Bank values.
Good oral and written communication skills.
Critical and analytical thinking and problem solving skills.
Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skills (internal and external customers).
Risk awareness and focus-demonstrates understanding of risk management practices, standards and regulatory requirements.
Language Ability: Ability to communicate in local languages is an added advantage.
Age: Not more than 25 Years.
Location: Addis Ababa
Deadline: Oct 24, 2022
How to Apply
Register using the following LINK
Note: CV‘s shall not be more than 3 pages and saved in PDF format
Fields Of Study
Accounting
Marketing Management
Management
Information Technology
Banking and Finance
Economics
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