Airline Ticket Agents oversee the boarding process in airports and greet incoming passengers. The most common duties described in an Airline Ticket Agent resume sample are assisting customers, ticketing, taking payments, handling seat reservations and offering information about flights.

Responsibilities

• Booking flights and selling air tickets from different airlines using the Galileo system Following IATAs rules and regulations

• Properly handle documents related to ticket sales and passenger information

• Preparing Daily Reports

• Preparing payments and making sure that credit sales and cash sales of flight tickets are collected properly

• Selling tour packages from different airlines, tracking and selling special discount notes

• Ensuring that customers are treated with good manners, that there are no customer complaints, and if there are complaints, makes sure those issues are properly handled and reported

• Assisting with domestic tour services, hotel reservations and car rentals

• Generating ideas that help in the growth and improvement of the organization, making appropriate suggestions and finding solutions for issues that need correction.

Job Requirements

Education

• Bachelor’s degree in any field with relevant work experience

• Minimum 6 months of relevant experience in Galileo System.

Technical skills

• Excellent written and verbal communication skills: English (speaking, reading and writing), proficient in Microsoft office suite, data entry experience, multi-tasking and time-management skills, with the ability to prioritize tasks and possess good customer handling.

How to Apply

Interested applicants can send their applications through jobs@thetalentfirm.com

NB. subject line Must be "Airlines Ticket Reservation Agent".

Any applications with out a subject line will automatically be declined.