Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

Mercy Corps has been operating in Ethiopia since 2004. In partnership with civil society organizations, private sector, and the government, Mercy Corps Ethiopia has reached more than five million Ethiopians with interventions to save lives and build secure livelihoods. Our programs emphasize market-driven solutions, reinforce social bonds, and help communities build resilience to the impacts of climate change. Currently in six regional states – Afar, Gambella, Oromia, Somali, Amhara and South Nations, Nationalities and People’s Region (SNNPR) – Mercy Corps Ethiopia is driven by the mission to contribute the emergence of a peaceful, resilient, and prosperous Ethiopia which is inclusive of youth and women. Our strategic directions focus in promoting inclusive and dynamic markets; promoting peace and social cohesion through strengthening formal/informal governance structures and citizen engagement; improved natural resource governance; and integrated humanitarian response.

                       Position Title:  ANALYTICS MANAGER

                       Duty Station: Addis Ababa

                       Open Position:  1

 The Position

The analytics manager will play a critical role in the Programs Performance and Quality (PaQ) team to ensure Mercy Corps team are using data, evidence, and analytics to drive impact, scale what works, and influence others. The Analytics manager’s role includes integrating data and evidence into program design plus use of analytics to determine what we advocate for and the position we take about decisions affecting our sector and our partner communities. He/she will be leading dedicated analytic team including interns and volunteers.

The Analytic manager is also responsible for capacity building and mentoring staff on themes related to country level databases, tools and systems that enhance collection analysis and use of data and evidence across the program. The Analytics Manager will work closely with the PaQ director to guide programs in operationalizing an adaptive, iterative management approach with a culture of evidence-based decision-making.

Essential Responsibilities

STRATEGY AND PLANNING

• Ensure integration of data and evidence into country strategy, program design and approaches.

●        Oversee data collection, analysis, management, visualization, and reporting on related to overall operational context and performance across the program

●        Conducting analyses to assess and predict how crises are evolving to inform effective humanitarian response or pivot our work as necessary

●        Performing deep-dive analysis on existing data and identifying new sets of data that could better inform decision-making on key country strategic objectives

●        Using data, evidence, and analytics to determine what we advocate for and the position we take about decisions affecting our sector and our partner communities

DATABASE AND INFORMATION MANAGEMENT SYSTEM

●        Work with all stakeholders to ensure country level databases such as Concept Note Management System (CNMS), Institutional Performance Tracking System (IPTS), Last Miles Mobile Solutions (LMMS) and Toladata respond to user needs using user friendly dashboards.

●        Ensure data management processes (collection, cleaning, analysis, storage, reporting, and visualization) are functioning in all programs and locations to provide quality data and analytics within deadlines.

●        Ensure systems are established and maintained to collect sex- and age-disaggregated data and sure application of gender-sensitive, socially inclusive, and remote data collection methods.

●        Coordinate and communicate with program staff when necessary to address issues in database development and management.

●        Manage storage, backup and archival of multiple research and study data sets (raw, flat and analytic datasets) with their corresponding documentation.

●        Assure data protection measures are in place and enforced to protect personally identifiable information

●        Develop GIS information, collection and analysis needs as part of the M&E data management plan.

●        Ensure data quality through routine internal Data Quality Assessments (DQAs) as required by the Mercy Corps MEL Policy and make adjustments as needed.

CAPACITY BUILDING

●        Build the capacity of all relevant team members to develop and maintain an excellent M&E system, including training on CNMS, IPTS, TOLA and the use of GPS devices for data collection, analysis and information products disseminate learning

TEAM MANAGEMENT

●        Oversee the team, interns, volunteers and sub-contractors, such as external evaluators and enumerators.

●        Build the capacity team members to develop and maintain a high-quality system, which integrates regular reflection, learning, and adaption through analysis of program quantitative and qualitative data.

●        Promote staff accountability, communicate expectations, and provide constructive feedback informally and formally via regular one-on-one meetings and performance reviews.

●        Create and sustain a work environment of mutual respect where team members strive for excellence.

INFLUENCE & REPRESENTATION

●        Collaborate teams across the organization and build processes for regular feedback to ensure effective and adaptive management.

●        Strengthen linkages with other internal resources, through Mercy Corps’ internal knowledge management platforms, to enhance organizational learning where relevant.

●        Effectively communicate the best practices to build Mercy Corps' positive image with development stakeholders.

ORGANIZATIONAL LEARNING

• In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

ACCOUNTABILITY TO PARTICIPANTS AND STAKEHOLDERS

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

GEDSI (GENDER, EQUALITY, DIVERSITY AND SOCIAL INCLUSION)

·       Be a thought partner in the recruitment of diverse team and promoting inclusive and safe work environment including supporting early career team members to fulfil their professional goals)

·       Lead by example to promote gender equal and inclusive workplace culture in a day-to-day interaction with team members, partners and program participants 

Security

●        Ensure compliance with security procedures and policies as determined by country leadership.

●        Contribute to creating a secure environment for team members.

Safeguarding & Ethics

·       Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

Job Requirements

Minimum Qualification & Transferable Skills

●        BSC or MA/MS.C in statistics, economics, computer science or other relevant field required.

●        Minimum of 5 years of relevant experience, including data analysis and reporting.

●        Knowledge of using Excel, R, SQL, ComCare, PowerBI, Tableau, STATA, SPSS etc

●        Competence in working with open-source mapping platforms like Quantum GIS,

●        Experience with gender and social inclusion analysis frameworks.

●        Demonstrated ability to collaborate with diverse stakeholders and teams

●        Excellent verbal and written communication skills in English, Amharic and other local languages.

Success Factors

The successful Analytics Manager will combine exceptional team management skills with strong technical experience in analytics and database management. They will also have proven experience with cross-cultural teams and capacity building, individual staff development, and strong mentoring skills. Multi-tasking, prioritizing, problem solving, and simultaneous attention to detail and strategic vision are essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments, and make effective written and verbal communication a priority in all situations.

 Living Conditions / Environmental Conditions

The position is based in Addis Ababa, Ethiopia and requires up to 40% travel to field offices.

 Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable, and inclusive than we are today.

How to Apply

Submit your CV, three reference and all relevant official documents via email: et-recruitment@mercycorps.orgor through post Mercy Corps Recruiter Addis Ababa: P.O. Box 14319, Arbaminch: P.O. Box 33, Jijiga: P.O. Box 225, Negelle Borena: P.O. Box 116, Dire Dewa: P.O. Box 974

N.B: Please make sure that you mention the position title in the subject line of your email application