Job Expired

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Guest Service Officer

Hyatt Regency Addis Ababa

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Hospitality

Hospitality Management

Addis Ababa

2 years

1 Position

2022-10-24

to

2022-10-28

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Hospitality, Food Service and Tourism Management

Full Time

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Job Description

  • Meets and greets all guests and assists with registrations.

  • Ensures the strict control of room keys.

  • Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.

  • Responsible to provide an excellent and consistent level of service to your customers.

  • Responsible to contribute to the smooth and efficient running of the Reception within the rooms division

  • Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

  • Maintains positive guest and colleague interactions with good working relationships

Job Requirements

  • Relevant Degree or Diploma in Hospitality or Tourism management is advantageous

  • Minimum 2 years work experience in hotel operations.

  • Good customer service, communications and interpersonal skills required.

  • Good performance in current position and good attendance record

How to Apply

Register using the following LINK

N.B: Only shortlisted applicants will be contacted 

Female applicants are highly encourage to apply

Fields Of Study

Hospitality, Food Service and Tourism Management

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